As an IT Infrastructure & Operations Engineer, you will be responsible for hands-on management of all DC sites to ensure that all components of the technical infrastructure are in compliance with KDCH Operational Technology (OT) Standards.
What you will do:
- Manage and support technical infrastructure including VMware, Windows Servers, Active Directory Domain Controllers, and Backup/Recovery systems.
- Provide operational support for OT LAN/WAN environments and enforce cybersecurity controls, including firewall administration, aligned with Incident and Problem Management processes.
- Lead and support IT and OT projects such as Office 365 deployment, video conferencing systems, industrial control IT systems, and cybersecurity initiatives.
- Perform proactive maintenance including Windows/Linux patching (both security and feature updates) and ensure backup and recovery readiness.
- Maintain up-to-date documentation for servers, storage, backup systems, LAN, security, and configuration details.
- Develop and implement standard operating procedures (SOPs) for ongoing server and infrastructure management.
Technical Scope & Weightage
- Network & Security (35%): Cisco switches, Fortinet/Palo Alto firewalls, WAN/LAN.
- Enterprise IT/OT Systems (40%): HP/Dell servers, Windows OS, Domain Controllers, Azure Cloud administration, enterprise storage, and backup systems.
- Patch Management & Backup/Recovery (10%).
- VMware Administration (10%).
- ICS/OT Vendor Systems (5%).
What you will need:
- Diploma/Degree in IT, Electrical Engineering, or related field (or equivalent experience).
- Experience in managing DC networks including LAN, WAN, WiFi, and firewalls.
- 8-10 years of experience in Windows Server, Active Directory, VMware, Azure Cloud, and security products.
- Strong experience in IT/OT environments within datacentres supporting systems like BMS, DCIM, EMS.
- Knowledge of enterprise servers, storage platforms, and backup solutions.
