- Lead the full digital backbone of a nationwide retail brand.
- Own high-impact systems that touch millions of customers every day.
About Our Client
Our client is a fast-growing retail & F&B group operating hundreds of locations nationwide. The organization is undergoing rapid expansion and is actively investing in digital capabilities, omnichannel customer experiences, and enterprise systems modernization.
Job Description
- Define and execute the company's IT roadmap, including digital transformation, AI adoption, and enterprise architecture planning.
- Lead system development, integration, and optimization across POS, ERP, CRM, App, ordering, and membership platforms.
- Oversee new store openings and store closures, ensuring seamless deployment of IT infrastructure, POS systems, and operational tools.
- Manage cross-department digital projects, ensuring successful delivery, user adoption, and measurable business impact.
- Establish and maintain strong information security frameworks to protect business operations and customer data.
- Lead and develop a team of 5-8 IT professionals; manage IT budgets, vendors, and annual departmental KPIs.
- Improve operational efficiency through technology, automation, and process standardization.
The Successful Applicant
- 8+ years of experience in IT management within retail, F&B, or multi-site chain businesses (mandatory).
- Strong understanding of POS, ERP, CRM, membership systems, and store-level operational workflows.
- Proven experience leading App development or digital marketing-related technology projects.
- Solid knowledge of modern software architecture (MVC, Web API, microservices, front-end/back-end frameworks).
- Hands-on familiarity with Oracle and/or MS SQL databases.
- Demonstrated understanding of payment flows, logistics, warehousing, and supply chain systems.
- Strong leadership, communication, and project management skills.
- Experience with tools such as ERP suites, common POS platforms, and project management methodologies is highly preferred.
What's on Offer
- Lead group-wide digital transformation with high visibility to senior leadership.
- Opportunity to shape technology strategy for a rapidly expanding consumer brand.
Contact: Max Yeh
Quote job ref: JN-122025-6901738
