Company: Jenga Anderson
Department: IT / Operations
Employment Type: Internship
Location: Singapore
Reporting To: Senior Operations Manager
About Jenga Anderson
Jenga Anderson is a Singapore-based professional services group supporting businesses with corporate advisory, accounting, tax, HR, immigration, corporate secretarial, compliance and other business services.
We are looking for an IT Intern who is interested in Artificial Intelligence (AI), technology, automation and business operations. This role is suitable for someone who wants practical exposure to how AI tools can be tested, implemented and used to improve day-to-day business processes.
Job Summary
The IT Intern will support the team in testing AI tools, assisting employees with AI-related tasks, maintaining technology records and carrying out general IT administration.
The role is not purely technical programming. We are looking for someone who is curious about AI, comfortable learning new software, detail-oriented and willing to experiment with different tools.
You will work closely with the IT and Operations teams to identify opportunities where AI and technology can improve productivity, documentation, client servicing and internal workflows.
Key Responsibilities
1. AI Testing & Evaluation
- Test different AI tools and platforms for business use.
- Evaluate AI-generated content for accuracy, consistency, relevance and usefulness.
- Conduct basic testing of AI prompts and workflows.
- Compare outputs from different AI tools and document findings.
- Identify common AI errors, limitations and areas requiring human review.
- Maintain simple records of AI testing results and recommendations.
- Assist in developing basic AI testing checklists and standard procedures.
2. AI Assistance & Internal Support
- Assist employees with the practical use of AI tools such as ChatGPT and other approved AI platforms.
- Help staff improve prompts and workflows for common business tasks.
- Assist with AI-related research, summarisation, document preparation and information organisation.
- Support the creation of reusable AI prompts and templates for different departments.
- Help identify repetitive tasks that may potentially be automated or improved using AI.
- Provide basic first-level assistance when employees encounter issues using approved AI tools.
3. AI & Business Process Improvement
- Review existing administrative processes and identify opportunities for technology or AI improvement.
- Assist in documenting current workflows and proposed AI-assisted workflows.
- Support simple automation projects using available no-code/low-code tools.
- Assist in testing integrations between software applications where required.
- Prepare simple process guides and internal documentation.
- Track AI and technology-related projects and follow up on outstanding tasks.
4. IT Administration
- Maintain the company's IT asset and software records.
- Assist with laptop, computer, software and user account administration.
- Maintain records of company hardware, software licences and subscriptions.
- Assist with basic onboarding and offboarding IT requirements.
- Help employees with basic IT troubleshooting and escalate technical issues where necessary.
- Assist with software installation, configuration and updates.
- Maintain IT documentation, user guides and internal records.
- Support general IT administrative tasks as assigned.
5. Testing, Documentation & Reporting
- Maintain testing logs and issue trackers.
- Document bugs, errors and unexpected AI outputs.
- Prepare simple reports on AI tools and technology solutions tested.
- Create user guides, FAQs and internal reference materials.
- Ensure documentation is organised and kept up to date.
Requirements
- Currently pursuing or recently completed a Diploma or Degree in Information Technology, Computer Science, Information Systems, Business Technology or a related field.
- Strong interest in AI, ChatGPT, automation and emerging technologies.
- Comfortable learning new software and technology platforms independently.
- Good analytical and problem-solving skills.
- Strong attention to detail.
- Good written and verbal communication skills.
- Able to document findings clearly and systematically.
- Basic understanding of computers, software and common business applications.
- Comfortable working with Microsoft 365, Google Workspace or similar productivity tools.
- No advanced programming experience is required, although basic coding or scripting knowledge is an advantage.
Preferred Skills
Candidates with experience or interest in any of the following will have an advantage:
- ChatGPT / generative AI tools
- Prompt engineering
- AI testing or evaluation
- Microsoft 365 / Google Workspace
- Excel / Google Sheets
- Power Automate or similar automation tools
- Zapier / Make or other workflow automation platforms
- Zoho or other business management systems
- Basic Python, SQL or scripting
- IT asset management
- Software testing / QA
- Cybersecurity awareness
- Process mapping and documentation
What You Will Learn
During the internship, you will gain practical exposure to:
- AI testing and evaluation
- Prompt engineering and AI-assisted workflows
- Business process automation
- AI adoption within a professional services environment
- IT administration and asset management
- Software and SaaS administration
- Technology troubleshooting
- Workflow documentation and process improvement
- Responsible and secure use of AI in a business environment
Ideal Candidate
We are looking for someone who is:
- Curious - enjoys exploring new AI and technology tools.
- Hands-on - willing to test, experiment and learn by doing.
- Detail-oriented - able to identify errors and inconsistencies in AI outputs.
- Resourceful - can search for solutions before escalating an issue.
- Organised - keeps proper records and documentation.
- Business-minded - understands that technology should solve real business problems.
- Responsible - understands the importance of confidentiality and data security.
- Proactive - willing to suggest better ways of doing things.
Important Confidentiality Requirement
As Jenga Anderson handles confidential corporate, financial, HR and client information, the intern must maintain strict confidentiality.
The intern must not upload, disclose or process confidential company or client information using any AI tool unless the tool and use case have been specifically approved by the company.
The intern is expected to follow all applicable company policies relating to information security, data protection, confidentiality and acceptable use of technology.
Working Arrangement
Working Days: Monday to Friday
Working Hours: 9:00 AM - 6:00 PM
Location: Singapore
Internship Duration: 3-6 Months
Allowance: 1200 SGD
