Introduction to the job
This is an intern position in the IT End User Service. The IT Intern is working within the IT TW region reporting to the IT Asia supervisor and will work closely with the other IT colleagues in the region.
Maintaining company standard workplace application to ensure smooth running of daily business operation.
Role and responsibilities
To provide a high efficient IT support and troubleshooting service on timely manner
Management & maintenance of information system (including hardware and software)
- Work closely with global and regional service desk to fulfill end user requirement and needs
- Deploy, maintain and troubleshoot on issues related to PC
Request & Task fulfillment:
- PC installation, including new hire and life cycle replacement
- Task fulfillment , inventory management
- Ensure all IT Shop Tickets fulfillment within the stipulated SLA time frame
Education and experience
- Undergraduate Student, IT (Computer Science) related education is preferred but not required
Skills
Working at the cutting edge of tech, youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead, youll be part of a creative, dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, youll need the following skills:
- Good communication skill to understand users requirement
- Basic computer knowledge and strong logical thinking are necessary
- Basic English writing, reading, and conversation
- Proactive and positive attitude, eager to learn and take challenges, and enjoy working as a team
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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