Infra Support Engineer

Overview:

The Infrastructure Engineer is responsible for IT system infrastructure design and implementation projects for Japanese bank customers.

Responsibilities

. Responsible for the design, installation & configuration, testing and other customer support in IT system implementation projects, mainly with Microsoft Windows and Linux environment to the specifications of client's requirements

. Understanding the customers system architecture and design

. Perform on-site and remote support for OS / middleware / network troubleshooting

. Perform regular maintenance to maintain the infrastructure including mission critical systems

. Manage project documentations (e.g. architecture design, parameter design, test spec plan/result, operation procedure manual etc) for new IT system implementation & its change.

. Any other ad-hoc duties as required or assigned

Requirements:

Have good experience as administrator

. Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

. At least 3 years of working experience in Windows/Linux server environments.

. Good understanding and work experience on ITSM standards, processes, guidelines and provide the best practices.

. Experience in middleware software configuration design & installation in any mission critical system implementation projects or strong will to expand the capability for system designing area

. Experience in Installing, configuring, troubleshooting and testing in Operating systems.

. Knowledge in Windows / Linux clustering setup and troubleshooting.

. Knowledge in Storage system, network system (TCP/IP, load balancer and firewall)

. Knowledge in Enterprise backup systems (eg. Arcserve)

. Scripting experience (e.g. Powershell/VBS/Python/Shell) for BAU tasks automation

. Good-to-have skills:

- Linux and Middleware (IBM MQ / Connect:Direct / Veritas cluster ) experience

- Job management software and system monitoring software knowledge

- VMware knowledge is added advantage

- SQL / Oracle database implementation

. Good Analytical and problem-solving skills

. Proactive personality, Team player/contributor

. Strong verbal, written communication skills

. Strong willingness to learn new technology and skills

. Prior working experience in the Japanese Company is an advantage