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Housekeeping Coordinator

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  • Posted 14 hours ago
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Job Description

Summary

  • Ensures forwarding and receiving of all information pertaining to the department to maintain set standards and achieve guest satisfaction
    確保部門所有相關資訊的傳遞與接收,以維持既定標準並達致賓客滿意
  • Receives, records, and distributes various reports, as well as transmits guest requests accurately
    接收、記錄及分發各類報告,並準確傳達賓客要求
  • Responsible for entering accurate room status into the system daily and investigating discrepancies
    負責每日準確輸入房間狀態至系統,並調查差異
  • Maintains and updates administrative data
    更新及確保行政資料準確
  • Maintains working area and equipment in a proper state of cleanliness and repair
    保持工作區域及設備的清潔與良好狀態
  • Reports guest complaints to the Executive Housekeeper or delegate immediately
    立即向客房部行政主管或其代表匯報賓客投訴
  • Complies with hotel health, safety, and hygiene policies and adheres to personnel grooming and hygiene standards
    遵守酒店健康、安全及衛生政策,並符合員工儀容及衛生標準
  • Maintain accurate records of lost & found items
    準確記錄失物認領的物品
  • Monitor housekeeping supplies and assist in inventory control
    監察客房部用品並協助庫存管理
  • Ensure proper documentation and filing of all housekeeping records
    確保所有客房部文件妥善存檔
  • Is multi-skilled in other areas of Housekeeping
    具備客房部其他範疇的多項技能
  • Adheres to Housekeeping standards and procedures
    遵守客房部標準及程序
  • Performs other duties as assigned
    執行其他指派工作

Qualifications

  • Diploma or above in Hospitality Management will be an advantage
    持有酒店管理文憑或以上學歷者優先
  • Self-motivated, detail-oriented with strong interpersonal and communications skills
    具主動性、注重細節,並具備良好人際及溝通技巧
  • Able to perform administrative tasks and knowledge of MS Office applications
    能夠處理行政工作,熟悉 MS Office 應用程式
  • Good command of spoken and written English and Chinese
    良好的中英文書寫及口語能力
  • Hard-working and willing to take responsibilities and initiative
    勤奮、願意承擔責任及主動性

Diploma

More Info

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About Company

Destination Hotels is a privately held lodging management company headquartered in Englewood, Colorado. It is the United States' largest independent hospitality management company, representing 40 luxury and upscale hotels, resorts and golf clubs internationally

Job ID: 148804105