Perform all duties related to the hotel's front office operations, including guest registration during check-in, verification of guest particulars, updating room status, departure calls/checks, and other related tasks.
Handle cashiering duties, including computing and collecting applicable room charges, trial balance, and shift closing procedures.
Attend to guest inquiries via email, phone, or at the front counter, and provide prompt assistance while maintaining excellent hospitality standards.
Carry out room checks, reservations, and public area inspections.
Perform all reasonable duties assigned by the Company or Management to ensure the smooth daily operations of the hotel.
Support the company's sustainability initiatives and commitment to being an inclusive employer.
Requirements:
Minimum College Education.
Minimum 3 years of relevant hotel front office experience.
Able to speak and understand at least 2 of the 4 Singapore official (major) languages.
Willing to work split shifts of 4 hours on and 4 hours off, covering both day and night shifts, inclusive of break times.
Able to work independently and perform well under pressure.
Comfortable working on weekends and public holidays.
