Head of Commercial

JOB DESCRIPTION

Head of Commercial

Location: Taipei, Taiwan

Working Arrangement: Hybrid (On-site during probation)

Position Summary

The Head of Commercial serves as the leader of Dot Connections Commercial Team, with overall responsibility for commercial strategy, revenue growth, and the overall operations and performance of the Commercial Team. This role leads Sales & Business Development, Account Management, and Partnership Management, while overseeing commercial growth strategies to strengthen partner relationships, expand market presence, and drive sustainable long-term revenue growth.

This role reports directly to the Chief Executive Officer and works closely with Product, Integration, and other relevant teams to support the Company's commercial development and business objectives.

Key Responsibilities

• Commercial Leadership: Lead and develop a high-performing Commercial Team across Sales & Business Development, Account Management, and Partnership Management, establishing clear priorities and driving overall commercial performance.

• Content Performance Strategy: Monitor and evaluate content and partner performance using key commercial metrics, including RTP, GGR, bet amounts, retention, and supplier-level performance. Translate performance insights into commercial actions and recommendations for content providers and operators, and use data to guide content and partnership priorities.

• B2B Acquisition & Partnerships: Identify, develop, and secure new business partnerships across both sides of the platform, including game studios and content providers to expand the content portfolio, as well as operators, aggregators, and platform partners to broaden distribution reach and support business growth.

• Commercial Negotiation: Lead commercial negotiations with operators, content providers, and other strategic partners, including content distribution agreements, revenue share models, supplier onboarding terms, and promotional commercial structures.

• Marketing and Brand Positioning: Develop and execute B2B marketing campaigns to position DotConnections as a leading aggregation partner in the region. Manage presence at major industry trade shows (e.g. ICE, iGB, SiGMA, and leading APAC-focused industry events).

• Content and Product Marketing: Collaborate with content providers and Product and Integration teams to support the successful launch of new games and studios on the platform, ensuring effective commercial positioning, market visibility, and operator adoption.

• Commercial Performance & Analytics: Monitor and report on key commercial performance metrics, including active operators, active content suppliers, GGR, and revenue per user. Provide the executive team with data-driven insights and recommendations to support commercial growth and strategic decision-making.

• Sales Strategy & Market Expansion: Develop market entry and expansion strategies across APAC and adjacent regions. Establish sales priorities and targets to drive new integrations and partnerships with Tier-1 operators, aggregators, and other strategic partners.

• Account Management & Growth: Oversee the Account Management function to strengthen existing partner relationships and maximise account value. Use performance data to identify growth opportunities, improve content visibility and placement within operator platforms, and drive upsell opportunities.

• Player Incentive & Promotion Management: – Design and execute network-wide promotions, including global tournaments and prize drops, across the operator network to increase brand awareness and content engagement. – Collaborate with operator partners to develop tailored incentive campaigns, including cashback, free rounds, and missions, based on their specific player segments and commercial objectives.

• Revenue Accountability: Take ownership of DotConnections GGR targets. Monitor performance data to ensure promotional spend translates into long-term player value and operator loyalty.

• Cross-Functional Coordination: Serve as the primary commercial link between the Commercial Team and Product and Integration teams, ensuring that product and integration priorities are aligned with operator needs, provider capabilities, and regional market opportunities.

Key Performance Indicators

Performance will be assessed with reference to the following indicative metrics, without prejudice to any formal KPI framework agreed at the time of hire:

•Annual Recurring Revenue (ARR) and GGR growth.

•Number of new active live integrations per quarter, across both operator and content supplier sides.

•ROI on player incentive and network promotion spend.

•Market share (share of voice) within top-tier operator lobbies across target markets.

Candidate Profile

•Significant senior commercial experience in iGaming, ideally within an aggregator, platform, or B2B content-distribution business.

•Established network of relationships with operators, aggregators, and content studios across APAC and/or other key iGaming markets.

•Track record of leading Sales, Business Development, and Account Management functions, with direct accountability for revenue targets.

•Strong commercial negotiation skills, with experience structuring content distribution and revenue-share agreements.

•Comfortable operating with performance data (RTP, GGR, retention metrics) to inform commercial and marketing decisions.

•Experience representing a business at major industry trade shows and building brand presence in a competitive B2B market.

•Fluency in English required; additional regional languages relevant to APAC markets are an advantage.

•Willingness to travel regularly across the region and internationally.