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Lalamove

Head of Business Intelligence (based in Hong Kong)

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Job Description

Based in Hong Kong, the Head of Business Intelligence, will be a foundational leader within our new Business Intelligence & Research department. You will be the strategic counterpart to the Head of Research, transforming raw data into a clear, actionable narrative that drives business performance. You will build and lead the BI function, creating the single source of truth for company metrics, empowering every team with self-service insights, and ensuring data is a core pillar of every strategic decision. Relocation support will be provided.

Key Responsibilities

Build & Lead the BI Function:

  • Establish and scale a high-performing Business Intelligence team, setting the vision, best practices, and roadmap.
  • Recruit, mentor, and develop a team of BI Analysts, Data Analysts, and BI Engineers.
  • Foster a culture of data curiosity, accuracy, and business impact.

Deliver Actionable Business Insights:

  • Translate complex business questions from Leadership, Operations, Product, and Marketing into clear analytical projects and dashboards.
  • Go beyond reporting: provide predictive insights, identify growth opportunities, and diagnose operational bottlenecks.
  • Automate and democratize data access to enable self-service analytics across the organization.

Enable Strategic Decision-Making:

  • Act as a key strategic advisor to the executive team, using data to inform market expansion, product investments, and operational improvements.
  • Synthesize quantitative data from BI systems with qualitative insights from the Research team to provide a 360-degree view of the business and our community.
  • Ensure data integrity and governance, building trust in all reporting outputs.

Who We Are Looking For

  • Strategic Data Leader in online marketplace, internet company, or on-demand tech
  • 8+ years in BI, Data Analytics, or Data Science, with 3+ years directly building and managing high-performing teams.
  • Business-Outcomes Focused: Proven experience as a strategic partner to C-level and business leaders, with a track record of influencing decisions through data.
  • Exceptional Communicator: Ability to distill complex data into compelling stories and clear recommendations for both technical and non-technical audiences.
  • Scale-Up Veteran: Thrives in a fast-paced, high-growth environment.

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About Company

Job ID: 138158169