GUEST EXPERIENCE EXECUTIVE

Job Responsibilities

• Deliver exceptional customer and guest experience
• Assist customers during appointments and events
• Provide guidance on procedures and self-service facilities
• Coordinate visitor flow and waiting areas
• Handle simple enquiries and administrative tasks
• Support daily operational activities

Job Requirements

• ITE / Diploma and above
• Minimum 1 year relevant experience
• Pleasant and well-groomed personality
• Good spoken and written English
• Team player with strong customer service mindset
• Comfortable working in a public-facing environment