Position Title:
Global HR Manager
Location:
Based in XTERRA Global Headquarters Neihu, Taipei, Taiwan
Overview:
XTERRA is a global lifestyle and off-road sports brand with a mission to livemore with nature. With a team of 30+ passionate individuals spread across APAC, Europe, and the USAmany of whom work remotelywe are growing fast. But growth brings complexity, and were now looking for a Global HR Manager to help us build cohesion, structure, and shared purpose across every corner of our organisation.
This is not a traditional HR role. Its a unique opportunity to become the cultural and operational glue of a globally distributed companyensuring every team member understands their role, feels empowered and supported, and is connected to the bigger picture of who we are and where were going.
Reporting to:
Vice President
Key Responsibilities:
Organisational Development & Structure
- Design and implement clear frameworks for roles, responsibilities, reporting lines, and departmental structure.
- Facilitate alignment across global departments and ensure every employee understands how they contribute to XTERRAs vision.
People Experience & Culture Building
- Create and maintain a Global Staff Handbook that communicates company culture, tools, expectations, values, and working standards.
- Ensure the XTERRA valuesCaring, Exploration, Challenge, and Authenticityare not just understood, but lived across the organisation.
Onboarding, Training & Brand Alignment
- Oversee onboarding processes that are inspiring, informative, and brand-aligned.
- Assess brand literacy and internal engagement, ensuring each employee understands XTERRAs story, mission, and evolving goals.
- Support leadership in cultivating a purpose-driven, collaborative culture across all time zones and offices.
Employee Wellbeing & Satisfaction
- Act as the first point of contact for employee concerns and interpersonal issues.
- Develop regular employee surveys, one-on-one check-ins, and anonymous feedback loops.
- Implement programs to build cohesion, boost morale, and retain top talent.
Performance Review & Operational Auditing
- Conduct regular audits on team functionality and cross-departmental collaboration.
- Identify bottlenecks, communication breakdowns, or role confusionand develop strategies to address them.
- Work with leadership to implement improvements and track progress.
Global HR Administration & Legal Support
- Provide general HR support including contract templates, policy reviews, and internal processes.
- Where needed, research HR regulations in relevant markets to ensure compliancebut this is not a legal-first role.
- Liaise with local experts or third-party vendors as needed to support country-specific issues.
What Were Looking For:
- Proven experience in human resources, people operations, or organizational developmentideally within a distributed or multicultural company.
- Exceptional communication skills, both written and verbal, with a proactive and empathetic mindset.
- Strategic thinker who can toggle between detail-oriented tasks and high-level cultural initiatives.
- Comfortable navigating ambiguity and building structure in fast-moving, entrepreneurial environments.
- Deep appreciation for outdoor sports, trail culture, and community-driven brands.
- Fluent in English (Mandarin or additional language skills a bonus).
- Based in Taiwan (or willing to relocate); hybrid working available.
Why join XTERRA
XTERRA is a movement, not just a brand. Were building a new way of livingone where work is rooted in nature, driven by purpose, and carried out by a global community that shares a love for challenge, care, and connection. As Global HR Manager, youll help shape the foundation of our futureensuring every team member feels seen, supported, and part of something bigger. We offer a competitive salary package, including various bonuses throughout the year.
