General Manager

Job Responsibility:

• Provide strategic leadership and oversee the overall operations,performance, and profitability of the company's service business.
• Develop and implement business strategies to drive revenue growthand enhance brand presence.
• Lead and manage restaurant teams, ensuring high service standardsand staff performance.
• Identify new business opportunities, strategic partnerships, andexpansion initiatives to increase revenue and market share.
• Build, mentor, and develop a high-performing management team througheffective leadership, coaching, and succession planning.
• Monitor financial performance, including budgeting, cost control,and profitability analysis.
• Analyze market trends, competitor activities, and consumer behaviorto identify opportunities and mitigate business risks.
• Coordinate with suppliers and vendors to maintain high-qualityingredients and cost efficiency.
• Ensure compliance with food safety, hygiene, and regulatorystandards.
• Plan and execute marketing initiatives to increase customerengagement and brand recognition.
• Lead crisis management, risk assessment, and business continuityplanning to safeguard business operations.

Requirements:

• A Bachelor's degree in any field.
• Minimum 3- 4 years of experience in restaurant or hospitalitymanagement, preferably in Chinese cuisine.
• Excellent leadership, decision-making, negotiation, and peoplemanagement skills.
• Strong analytical and problem-solving abilities with aresults-driven mindset.
• Excellent communication and stakeholder management skills, with theability to engage effectively with investors, government agencies, businesspartners, and cross-functional teams.
• Ability to work in a fast-paced, dynamic, and multiculturalenvironment.
• Experience in digital transformation, process improvement, andbusiness innovation will be an added advantage.
• Experience in developing and executing marketing campaigns forrestaurants is a plus.