General Manager, Global Freight Forwarding

About Milkyway Group

Founded in 1998 and publicly listed on the Shanghai Stock Exchange, Milkyway Supply Chain Group is a leading global provider in integrated chemical logistics and supply chain innovation. Headquartered in China with a strong presence across Asia Pacific, the United States and Europe, our team of more than 4,000 professionals drives annual revenues of over CNY 13 billion by delivering end-to-end solutions in global forwarding, tank and tanker services, project and chartering, regional transportation, warehousing, chemical distribution, and environmental protection. Backed by cutting-edge technologies, patented platforms, and advanced safety management systems, we strive to expand our international footprint and set new benchmarks for the industry.

At Milkyway, our success is built on our people. While we are trusted partners to many Fortune Global 500 companies, what truly sets us apart is the talent, dedication and innovation of our team. We believe in empowering every individual to make an impact by fostering a culture where bold ideas are welcomed, collaboration thrives, and professional growth is part of every career journey.

Joining Milkyway means more than just a job --- it's the opportunity to grow with a global industry leader, shape the future of chemical logistics, and build a career you can be proud of.

Learn more at https://www.mwclg.com/en

Key Responsibilities

Business Leadership & Growth

• Lead the overall Freight Forwarding business across Southeast Asia and US, driving revenue growth, profitability, and market expansion.
• Develop and execute regional business strategies aligned with corporate objectives and long-term growth plans.
• Identify new market opportunities, customer segments, and strategic partnerships to strengthen the company's regional presence.
• Collaborate closely with commercial teams to support key account development and business acquisition initiatives.

Carrier & Supplier Management

• Develop and maintain strategic relationships with shipping lines, airlines, and logistics partners across the region.
• Lead procurement and carrier management activities to secure competitive rates, capacity commitments, and service reliability.
• Monitor market trends, capacity developments, and pricing dynamics to ensure effective procurement strategies and cost optimization.

Tender Management & Solution Design

• Support major customer tenders, RFQs, and strategic projects by developing competitive logistics solutions and pricing strategies.
• Work closely with sales and operations teams to deliver customized freight forwarding solutions for regional and multinational customers.
• Drive successful execution of project cargo and complex logistics opportunities.

Operational Excellence

• Oversee regional freight forwarding operations, ensuring service quality, compliance, efficiency, and customer satisfaction.
• Establish and continuously improve operational processes, SOPs, and performance standards across all business units.
• Drive digitalization, process optimization, and productivity improvement initiatives.

Financial & Performance Management

• Manage regional P&L performance, budgets, and financial targets.
• Monitor key operational and commercial KPIs, ensuring sustainable business growth and profitability.
• Implement effective cost-control measures while maintaining service excellence.

Team Leadership

• Build, lead, and develop high-performing commercial and operational teams across Southeast Asia.
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
• Drive talent development, succession planning, and organizational capability building.

Requirements

• Bachelor's degree or above in Logistics, Supply Chain Management, International Trade, Business Administration, or a related discipline.
• Minimum 10 years of progressive experience in Freight Forwarding, Logistics, Shipping, or Supply Chain Management, including senior leadership responsibilities.
• Proven track record of managing regional freight forwarding operations and commercial functions within Southeast Asia.
• Strong understanding of ocean freight, air freight, customs regulations, carrier management, procurement, and tender management processes.
• Demonstrated experience in P&L management, business development, and organizational leadership.
• Established network with major carriers, logistics providers, and industry stakeholders is highly desirable.
• Excellent commercial acumen, negotiation skills, and strategic thinking capabilities.
• Strong analytical and problem-solving skills with a focus on operational excellence and cost optimization.
• Fluent in English, both written and spoken; Mandarin proficiency would be an advantage.
• Ability to work effectively in a fast-paced, multicultural, and rapidly growing organization.

Preferred Background

We welcome candidates from leading international logistics and freight forwarding companies who have experience managing country-level or regional business operations, including:

• Regional General Manager
• Country Manager
• Branch Manager
• Freight Forwarding Director
• Ocean Freight Director
• Air Freight Director
• Commercial Director
• Managing Director (Logistics)

This role offers flexible base locations: Singapore, Malaysia and Hong Kong.