JD- General Banking Manager
Our client is a major bank in Hong Kong. It is seeking a high-calibre professional to join as General Banking Manager, to develop a wide-spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager.
A structured training program will be offered.
Principal responsibilities
Our client is a major bank in Hong Kong. It is seeking a high-calibre professional to join as General Banking Manager, to develop a wide-spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager.
A structured training program will be offered.
Principal responsibilities
- Provide quality customer service to retail customers in branch network
- Proactively identify customer needs and offer appropriate banking services and solutions
- Participate in promotional campaigns to acquire new business and strengthen customer loyalty
- Maintain awareness of operational risks and adhere to relevant policies and guidelines
- University degree / Associate degree holders or HKCEE / HKDSE holders with at least 1 year of working experience in any industry, preferably in financial institution
- Fresh graduates are welcome for entry-level
- Relevant professional qualification in insurance and investment is an advantage
- Strong service and sales orientation, self-motivated with good communication skills
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Ability to manage complex interactions effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
- Attractive basic salary
- Healthcare insurance coverage including yourself and your family
- Retirement benefit scheme with employer's contribution
- Employee Share Purchase Plan
- Work-life balance: 18-24 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
- Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
- Recognizable corporate training and development program
- Progressive career advancement opportunities
