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hermeneutic investments

Fund Operations Associate (Investor Operations & Fund Admin)

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Job Description

Company Overview

hermeneutic Investments is a best-in-class proprietary trading firm and hedge fund. It deploys research-driven discretionary and systematic strategies as well as makes strategic long-term investments. The partners decade-long history of success in trading and business building and a firm-wide cultural emphasis on alpha generation, open debate, relentless iteration, and teamwork are key to the firm's continued expansion in a challenging market environment that has hamstrung competitors. A hard-wired emphasis on risk management and opportunistic market participation ensure that hermeneutic Investments will continue its growth trajectory in the coming decades.

Job Overview

We are seeking a Fund Operations Associate to serve as the execution owner of the firm's investor operations and fund administration processes.

This is a high-accountability role. You will be fully responsible for ensuring that all investor workflows — onboarding, subscriptions, redemptions, and ongoing record maintenance — are executed accurately, completely, and without any drop-off.

This role is not about coordination. It is about ownership — ensuring that every process is tracked, reconciled, and closed properly, with no loose ends and no inconsistencies across systems.

You will work closely with fund administrators, internal teams, and investors to ensure that all processes are executed accurately, discrepancies are identified and resolved, and investor-level data remains consistent across NAV reports, internal tracking, and communications.

This role requires strong operational discipline, a low tolerance for incomplete or inconsistent data, and comfort working with fund data and capital movements. You should have a habit of checking numbers, reconciling across sources, and proactively flagging inconsistencies before they become issues.

In addition, you must be able to translate administrative and fund-related processes into clear, concise communication for investors, ensuring a frictionless onboarding and servicing experience.

Responsibilities

Investor Operations & Fund Flows (Core Ownership)

  • Own end-to-end LP onboarding processes (KYC/AML, subscription documents, execution tracking)
  • Manage subscription and redemption workflows with full accountability for accuracy and completion
  • Track all onboarding, capital movements, and documentation to completion with zero drop-off
  • Maintain clean, structured, and fully reconciled investor records across internal systems and fund administrator records
  • Ensure investor-level data (capital accounts, flows, records) remains consistent at all times
  • Treat every investor workflow as fully owned — nothing is considered complete until all records, data, and communication are fully aligned and reconciled

Fund Administration & Reconciliation

  • Act as primary working counterpart to fund administrators for all investor-related processes
  • Take ownership of outcomes, not just coordination - ensuring deliverables are accurate and complete
  • Review and reconcile NAV reports, capital statements, and investor-level data against internal tracking
  • Identify discrepancies across administrator reports, internal records, and investor communications, and resolve them proactively
  • Perform regular checks to ensure data integrity across all systems and reporting outputs

Data Integrity & Process Discipline

  • Maintain a high standard of data cleanliness and organization across all investor records
  • Operate with precision and strong attention to detail - inconsistencies should be surfaced early, not after the fact
  • Demonstrate a clear discomfort with incomplete, inconsistent, or messy data
  • Build and maintain tracking systems that ensure full visibility into all investor workflows

Investor Communication

  • Communicate onboarding requirements, fund processes, and updates clearly and concisely to investors
  • Respond to investor queries related to subscriptions, redemptions, timelines, and basic fund information (e.g., NAV, process flow)
  • Translate administrative or technical information into simple, structured, investor-friendly communication
  • Ensure communication is accurate, direct, and free of unnecessary verbosity

Materials & Partner Support

  • Support preparation of investor-facing materials and presentations when required
  • Compile and structure data into clear, consistent formats for internal and external use
  • Assist Partners by ensuring all operational and data-related inputs are accurate, complete, and ready for use

Requirements

  • Strong execution discipline with a proven ability to own processes end-to-end
  • High attention to detail with a consistent track record of maintaining accurate, error-free work
  • Strong internal standard for accuracy — does not rely on others to catch mistakes
  • Comfort working with fund data, capital movements, and structured financial information
  • Ability to reconcile information across multiple sources (e.g., NAV, subscriptions, investor records)
  • Habit of checking numbers and proactively identifying inconsistencies
  • Clear, concise written and verbal communication — able to simplify complex processes without being verbose
  • High ownership mindset — tracks tasks to completion without requiring follow-up
  • Strong organizational skills with the ability to manage multiple workflows simultaneously
  • Professional maturity, discretion, and reliability in handling sensitive information

Preferred Background

  • Experience in fund administration, asset management, private banking, or similar operational roles
  • Familiarity with subscription/redemption processes, KYC/AML workflows, and fund structures
  • Experience supporting UHNW or family office clients
  • Exposure to NAV reporting, capital account tracking, or investor servicing

What This Role Is Not

  • Not a relationship manager or sales-oriented IR role
  • Not a coordination or support role — you are expected to own outcomes, not pass tasks along
  • Not suitable for candidates who prefer loosely defined processes or are comfortable with partial completion

Ideal Profile

  • Naturally detail-oriented and uncomfortable with errors or inconsistencies
  • Demonstrates a strong sense of personal responsibility when work is incomplete, inconsistent, or unclear
  • Follows through on every task until fully completed
  • Prefers structured workflows and clean systems
  • Able to work independently and take ownership without constant supervision
  • Communicates clearly and efficiently without over-explaining
  • Takes pride in getting the details right and keeping operations running smoothly

Interview Process

  • CV Screening - We will review your application based on the qualifications and experience outlined above
  • HR Interview - If further clarification is needed, a brief call may be scheduled to better understand your background
  • IR Partner Interview - To understand your experience, overall skill set, and cultural fit
  • CFO Interview - A deep-dive interview into your IR or fund administration experience and skill set
  • Co-Founder Interview - A concluding discussion to evaluate cultural fit, strategic alignment, and how you resonate with the firm's values

Company Values

Throughout the process, you'll be assessed for cultural fit through our company values:

  • Drive - We believe the best team members are deeply passionate about what they do. That passion fuels their growth, drives them to seek out the best teams, and leads them to hold high expectations of themselves in pursuit of excellence
  • Ownership - We aim to extend ownership as broadly as possible across the firm. In return, we value people who take initiative, step up when needed, and treat the company's goals as their own
  • Judgment - We value those who see the big picture and focus on what truly drives impact and results. They use time wisely, adapt across domains, and always prioritize outcomes over comfort zones
  • Openness - We foster a culture of open communication, mutual challenge, and shared growth. We believe constructive debate and proactive knowledge sharing lead us closer to the truth—and better decisions
  • Competence - We work with people who bring exceptional intellectual strength. What sets them apart isn't just what they know—it's how they use what they know to navigate change, adapt quickly, and contribute meaningfully in fast-changing environments
  • Resilience - We perform under pressure. Markets move fast, and so do we—but we stay grounded, focused, and calm. We embrace uncertainty, learn from setbacks, and adapt quickly without losing sight of long-term goals

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Job ID: 146152301

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