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FOOD SERVICES OPERATIONS MANAGER
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Roles & Responsibilities
. Ensure customer satisfaction through promotingexcellent service respond to customer complaints tactfully and professionally
. Analyze staff evaluations and feedback toimprove the customer's experience
. Project future needs for goods and cleaningproducts order accordingly
. Oversee health code compliance and sanitationstandards
. Seek ways to cut waste and decrease operationalcosts
. Generate weekly, monthly, and annual reports forthe management
. Train new employees and provide ongoing trainingfor all staff
. Attend quarterly P&L meetings
Job ID: 151132543
Skills:
Resolve Complaints, Marketing Strategy, shifts schedules, employee hiring, Updating of company database, Ensuring Customer Satisfaction, Employee Wellness, Building Customer Loyalty, Staff Performance, Food Service Operations, Drive Productivity and Innovation, Supervise All Operations, Minimising Wastage, Process of forecasts, Monitoring, Staff Management
