Job Description

Summary

Job Summary

The Food & Beverage Executive supports the Asia Pacific Food and Beverage function through regional coordination, stakeholder support and operational follow-through. The role sits in our regional office and helps hotels and corporate teams access the information, resources, training and support needed to improve F&B performance and guest experience.

Job Assignment

In this position, you will report to the Director of Food & Beverage, Asia Pacific. Your responsibilities will include, but will not be limited to, the following:

Administration & Stakeholder Management

Act as a reliable regional contact for Food & Beverage matters, maintaining clear communication with hotels, corporate teams, vendors, partners and other stakeholders.
Provide responsive, courteous and solutions-oriented support to hotels, leaders, colleagues, vendors and partners, escalating matters when decisions or approvals are required.
Coordinate calendars, meetings, workshops, hotel calls, site visits, onboarding sessions and follow-up actions across Asia Pacific time zones.
Prepare agendas, minutes, decision records, action trackers and executive-ready correspondence, ensuring owners and deadlines are visible and followed through.
Create and maintain accurate shared folders, SharePoint resources, toolboxes, templates, presentations, forms and other approved reference materials.
Support the preparation and distribution of departmental communications, reports, presentations and recurring updates.

Learning, Talent and People Support

Act as the key contact point for learning and development platform enquiries, user validation, onboarding, access troubleshooting, subscription questions, attendance tracking and related financial administration.
Support training calendars, virtual workshops, learning platform follow-up and distribution of approved learning materials.
Support F&B leadership with talent updates, vacancies, candidate information, onboarding calls and regional talent-development initiatives, protecting personal information throughout.
Train and mentor F&B interns by providing meaningful learning opportunities, clear expectations, regular feedback and exposure to appropriate regional workstreams.

Data, Financial and Commercial Support

Assist with project budget inputs, purchase requests, invoices, cross-charges, room blocks, travel documentation, vendor follow-up and payment records in accordance with approval requirements.
Support the preparation of monthly, quarterly and annual reports, business reviews and planning materials, ensuring information is complete, timely and traceable to its source.
Handle financial and contractual information with discretion and do not commit the company to expenditure, pricing, contracts or other obligations without the required approval.
Collect, consolidate and present agreed data such as Medallia, survey, talent, hotel, venue, training and project information in clear summaries and trackers.

Marketing, Communications and Content

Support regional F&B communications, announcements, invitations, event recaps, calls to action, partner updates and other materials in a clear, professional and audience-appropriate style.
Assist with the development and maintenance of approved F&B marketing materials, resource pages, scripts, presentations and links, coordinating updates with the relevant owner.
Help coordinate workshops, conferences, competitions, masterclasses, hotel engagement activities and other initiatives that build awareness, capability and business impact.

Operational and Project Coordination

Coordinate assigned regional projects from planning through delivery by clarifying requirements, maintaining timelines, organizing logistics, preparing materials and monitoring completion.
Support hotel performance reviews and operational updates by consolidating revenue, guest satisfaction, tools and systems utilization, industry trends and other agreed inputs.
Assist with opening, re-opening, post-opening and operational-review support, including information requests, menus, F&B manning data, presentations and follow-up trackers.
Work with cross-functional partners to align activities, identify dependencies and raise risks early to the appropriate leader.

Qualifications

Education and Experience

At least three years of relevant experience in hospitality, food and beverage, regional coordination, project administration, executive support, learning support or a related field.
Diploma or degree in Hospitality Management, Business, Communications or a related discipline preferred.
Excellent organizational skills, follow-through and attention to detail, with the ability to manage multiple sensitive workstreams and changing priorities.
Strong written and verbal English communication skills proficiency in an additional Asian language is preferred but not required.
Sound working knowledge of Microsoft Office and collaboration platforms, with the ability to learn new systems and maintain accurate records.
Service-oriented, collaborative and proactive, with the judgement to work independently, escalate appropriately and maintain confidentiality.