Field Services Engineer

Field Service Engineer-Taichung

Responsibilities:

Field Service Engineers provide comprehensive service on assigned equipment maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety. Provides technical assistance to support our customers in any manner as required.

Requirements:

Installs, commissions, and maintains products at user's site. Performs modifications or retrofits as needed

Maintains complete and detailed knowledge of products and applications

Provides training for customers and others in the effective operation, calibration, and maintenance of products

Assists other Field Service Engineers, Process Engineers, and Sales Representatives with product installations, trade shows, training, and other events as required

Provides technical assistance in any manner required; troubleshoots, diagnoses, and calibrates products via telephone, internet, or at user's site for product spec performance

Maintains accurate records and issues complete and timely reports on equipment operations

Requirements:

Diploma or bachelor's degree in electrical or mechanical engineering or related field

Hands on 3 years experience in installation and safety procedure, handling tools for assembly and maintenance.

Complete understanding of maintenance process with understanding of electrical and gas schematics

Hands on experience in Power on Process Knowledge

Acquainted to use of both electrical and mechanical test equipment

Must possess a valid driver's license and passport

Mandarin Primary Read, write and speak, English is optional.