Field Services Engineer

Onsite client Hsinchu office

Field Service Engineer (Etching) - Hsinchu ( - )

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• : 08:30 - 17:30, ()
• or () On Call

• ( 40 kg)
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• 2-5/ & & Main Fab- Thin Film, Dry Etch, Clean, Metrology
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• (Multimeter) & ( Gradienter, Level Meter) ( Torque wrench)
• 6Hr
• High-voltage RF generators (e.g., 13.5 MHz)
• Plasma
• /: () () - TOEIC 400JLPT N3

Summary:

The Field Service Engineer provides comprehensive service on assigned equipment maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety. Provides technical assistance to support our customers in any manner as required, and ensuring customer satisfaction.

Responsibilities:

• Diagnose complex equipment and systems, and perform Troubleshooting, preventive Maintenance, and Repair work.
• To achieve high performance & productivity, especially on Safety checks, Power On, Operational checks, etc.
• Create and maintain Records & Reports as required.
• Provide guidance to customer operations engineers on System operation & Maintenance methods.
• Analyze situations & data according to Standard work procedures, and identify feasible Solutions.
• Ensure required Safety measures are always implemented in accordance w/ client safety standards, and promote Safety activities.
• Perform other duties assigned by supervisor.
• Willingness to Business Travel within Taiwan as required.

Qualifications:

• B.S. in Engineering or equivalent academic background.
• 2-5 yrs of exp. in Semiconductor manufacturing equipment installation & commissioning. Maintenance & Troubleshooting of Large Equipment is preferred.
• Ability to Read & Understand Technical drawings, Mechanical drawings, and Electrical circuit diagrams, with knowledge of Gases.
• Completion of basic Cleanroom training & basic Industry Safety training.
• Comply w/ Confidential info. requirements and Safety rules/Code of conduct of customers.
• Can Business Travel within Taiwan as required.
• Respect diversity and build good Relationships w/ the team, colleagues, and customers.
• Computer skills: Experience using Excel, Word, and PowerPoint, Copilot, Gemini.
• Taiwan APRC is required w/ expat.
• Exp. related to high-voltage RF generators (e.g., 13.5 MHz) is a plus.
• Exp. related to plasma systems is a plus.
• Semicon - Large Equipment: Thin Film Formation, Clean Track Systems, Etch Systems, Surface Preparation Systems, etc.

Skills & Abilities:

• Ability to read and interpret Technical journals & Reports
• Ability to compile Reports and compose routine Correspondence
• Ability to define Problems, Collect data, establish Facts, and draw Valid conclusions.
• Ability to Travel extensively and Flexibly support Shift work, incl. Overtime and Weekend work, when requested by client.

Language:

• Bilingual Mandarin and English or Japanese – Read, write and Speak

Work Environment & Physical Demands:

• Work is performed at the factory and individual customer sites as required
• The incumbent is routinely required to sit, stand, walk, stoop, kneel, touch, see, and hear, and may be required to lift or move up to 50 lb. (<=40 kg); over 50 lb. w/ assistance. Ability to claim ladders, Squat, Crawl into machines for Installations.
• While performing the regular duties of the position, the incumbent is regularly exposed to moving mechanical parts, risk of electrical shock, and possible exposure to toxic or caustic chemicals. The incumbent must be able to wear safety equipment and follow safety instructions.

Please use Passport - English Name to Apply w/ your updated English CV

over HCLTech portal: https://careers.hcltech.com/

Search by Keyword: 145710

along w/ below details to share here on LinkedIn in parallel.

1. Total Years of Related working exp. -
2. Expected Annual Salary -
3. Notice period to join -

Why Us:

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Company page - https://www.hcltech.com/about-us