Field Engineer / Server & Network Technician - Example Location Area
Job Title: Field Engineer / Server & Network Technician
Location: Taipei
Contract Duration: 6 months
Remuneration: 160 USD per day
Working Hours: Monday to Friday, 8:00 17:00
Start Date: ASAP
Overview:
We are seeking an experienced, English-speaking Field Engineer to provide hardware break/fix, installation, and support services across Dell server platforms and potentially some Cisco networking equipment. The engineer will work across multiple client sites and ensure high levels of service delivery.
Key Responsibilities:
- Provide on-site hardware support for Dell servers and associated infrastructure.
- Perform break/fix, upgrades, and maintenance on servers and potentially Cisco network equipment.
- Assist with installation, configuration, and decommissioning of IT hardware.
- Support troubleshooting and diagnostics of hardware and network issues.
- Ensure accurate reporting and documentation of incidents, service requests, and changes.
- Travel between client sites as required; FE must have own transportation.
- Follow safety, security, and compliance guidelines at all client locations.
Required Skills & Experience:
- Proven experience with Dell server hardware, including installation, maintenance, and break/fix.
- Some experience with Cisco switching preferred.
- Strong troubleshooting and problem-solving skills for hardware and network issues.
- English fluency verbal and written.
- Ability to work independently and manage time effectively across multiple sites.
- Must have own transportation for site visits.
Desirable Qualifications:
- Relevant certifications in Dell server hardware or Cisco networking.
- Prior field-based experience in enterprise IT environments.
- Experience with ITIL practices, ticketing systems, and asset management.
Notes:
- This is a contract role for 6 months, with possibility of backfill coverage.
- Candidates will be shortlisted and interviewed by the client before final selection.
Daily/Weekly Expectations:
- 8-hour workdays, Monday to Friday.
- On-site visits to client locations as required.
- Timely resolution of incidents and proactive reporting to client team.
