About this role:
Join HERMS as a Facilities Coordinator and help keep office environments safe, functional, and efficient across multiple locations at our client sites. The position oversees end-to-end facilities management, including preventive and corrective maintenance of office systems and critical infrastructure, space management, and procurement activities.
Key Responsibilities:
Facility Operations
- Manage day-to-day facility and office operations to ensure a safe, efficient, and well-maintained workplace.
- Conduct regular site inspections and oversee workplace safety measures, including security systems, CCTV, and environmental monitoring.
- Coordinate preventive and corrective maintenance activities to maximize operational reliability and minimize downtime.
- Support office space planning and coordinate meeting rooms, events, and workplace logistics in collaboration with internal stakeholders.
Vendor & Service Management
- Manage and evaluate outsourced service providers, including cleaning, security, and other facility vendors, ensuring service quality, KPI achievement, and compliance with safety standards.
- Coordinate with logistics and warehouse partners to support inventory management, asset storage, and product distribution.
- Partner with co-working space operators to manage shared office facilities, optimize workspace utilization, and support hybrid workplace initiatives.
Operations, Finance & Administration
- Handle procurement administration, including purchase requests, vendor invoices, cost allocation, and budget tracking to ensure financial accuracy and compliance.
- Coordinate order fulfillment across multiple sales channels and support sales reporting and operational analysis.
- Participate in ERP system implementation and continuous process improvement initiatives to enhance operational efficiency.
- Monitor inventory accuracy through regular stock audits and collaborate with cross-functional teams to optimize inventory levels.
- Provide customer support throughout the order lifecycle, including issue resolution and after-sales service to maintain a high level of customer satisfaction.
Employee Benefits:
- Year-end bonus 年終獎金
- Holiday bonuses/gifts (three major festivals) 三節獎金/禮品
- Special occasion bonuses and gifts 特殊節日獎金禮品
- Comprehensive employee training programs 完整員工教育訓練
- Occasional team gatherings and meals 不定時員工聚餐
Qualifications:
- Minimum of 1-2 years of experience in a corporate office, workplace services, integrated facilities management, or hospitality environment, with a strong administrative background is strongly preferred.
- Bachelor's degree or higher.
- Proficiency in English (listening, speaking, reading, and writing) is required.
- Proficient in MS Office. Experience with equipment maintenance management systems (e.g., CAFM, CMMS) is a plus.
- Technical certifications in building systems or safety disciplines will be considered an advantage when supported by relevant workplace or facilities operations experience.
- Strong problem-solving abilities, crisis management experience, and excellent cross-departmental communication and coordination skills.
