Facilities Coordinator

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Group Insurance Plan
• Annual Leave
• Labor Insurance
• National Health Insurance
• Employee Welfare Committee
• Employee Assistance Programme (EAP)
  
  

What this job involves:

Role summary

The Security Coordinator is responsible for coordinating and driving end-to-end delivery of PPM programs, corrective maintenance, and minor-to-medium works/projects. The role manages service providers performance and contract obligations, maintains accurate records and reporting, and supports stakeholder communication to ensure services meet client standards and site requirements. Key responsibilities

• Own and manage the PPM program: planning, scheduling, tracking completion, and ensuring all work is documented and closed out properly.
• Coordinate reactive repairs: triage requests, assign vendors, monitor progress, confirm completion, and ensure service restoration and customer satisfaction.
• Manage small/medium projects: support scoping, quotations, work planning, approvals, execution oversight, commissioning/handover, and close-out documentation.
• Vendor and contract management: coordinate contract deliverables, renewals support, service level adherence, performance reviews, and continuous improvement actions.
• Cost and commercial support: validate quotations, track spend vs. budget (where applicable), support purchase order/invoice checks, and ensure supporting documentation is complete.
• Compliance and governance: ensure works follow site rules, safety requirements, method statements/permits (as applicable), and account processes/audit expectations.
• Reporting and communication: provide regular updates (PPM status, repair backlog, project progress, vendor performance), maintain trackers, and escalate risks/issues early.
• Stakeholder support: coordinate with site teams, client contacts, and internal teams to ensure smooth delivery and minimal disruption to business operations.
  
  

Required Qualifications And Experience

• Experience in facilities operations, maintenance coordination, or service delivery (PPM and reactive maintenance).
• Experience coordinating external vendors/contractors and managing service performance against agreed requirements.
• Working knowledge of basic project coordination for small/medium works (scope, schedule, execution control, handover).
• Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Strong communication skills with the ability to interact professionally with client stakeholders and vendors.
• Comfortable with tracking/reporting using standard tools (e.g., spreadsheets, work order/CMMS platforms).
• Relevant certifications in facilities, safety, or project coordination are an advantage (as applicable to local requirements).
  
  

Success measures (example KPIs)

• PPM completion on time and to required quality/documentation standards.
• Reduction and control of reactive backlog; improved response and closure times.
• Small/medium projects delivered on time, within agreed scope, and with proper handover documentation.
• Vendor performance meeting service expectations; issues addressed through clear action plans.
• Strong compliance outcomes (safety/process adherence and audit-ready documentation).
  
  

Interested An ideal candidate would need to have the following qualifications

• At least 1 year experience in refrigeration and air conditioning management
• Communication skills, listening attitude
• Passion for work details
• Honest and Sound Thinking
  
  

If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.