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【Summary】
• Contribute significantly to evaluating Carl Zeiss Metrology products and optimizing tools, with a focus on reliability, stability, and serviceability.
• Collaborate closely with key customers in cleanroom environments, participating in the development and testing of system diagnostics and specification validation.
• Serve as a liaison for information exchange between customers and ZEISS headquarters by drafting technical reports to convey issues, analyses, and evaluations, and presenting technical topics to customers.
• Partner with the Sales, Service and HQ teams to expand application business opportunities.
【Main Task】
• Represent Carl Zeiss SMS in Taiwan, continually enhancing knowledge of application-related issues for metrology and tuning tools.
• Assume a leading role in application support for metrology and tuning tools, serving as a communication conduit between customers and ZEISS headquarters.
• Participate in regular meetings with customers to summarize and report issues, providing technical feed-back.
• Monitor action items and unresolved issues with customers to ensure prompt resolution.
• Deliver pre-sales and post-sales support both locally and at headquarters, including conducting technical presentations and identifying potential business opportunities.
• Engage in periodic training at headquarters in Jena or Oberkochen, Germany.
• Be prepared to travel for extended periods to assist domestic and international customers.
• Undertake any other duties and responsibilities as assigned by management.
【Education】
• A master's degree or higher in technology relevant to the semiconductor industry is required, with a prefer-ence for a major in Optical Engineering or Physics.
【Experience】
• An optical background, along with experience in metrology and EUVL (Extreme Ultraviolet Lithography)
• A minimum of 5 years of relevant experience in the semiconductor industry.
【Other skills】
• Demonstrates strong organizational skills to manage multiple tasks independently, is self-motivated, and works effectively as part of a team.
• Possesses excellent written and spoken English communication skills.
• Willing to travel domestically and internationally.
• Has hands-on experience with EUV lithography or semiconductor processing equipment.
• Exhibits strong data analysis skills, with a proven ability to address complex problems requiring in-depth evaluation of symptoms or data, supported by various technical resources.
Job ID: 152297183