eMPF Service Centre Executives / Senior Executives

Job Duties

• Provide counter service to walk-in and pre-booked customers
• Educate client to adopt eMPF digital tools
• Support the MPF administration process for visitors
• Perform services according to company rules and relevant regulatory requirements

Education / Qualification

• Form 5 graduate

Skills / Knowledge

• Good communication and presentation skills and frontline experience
• Patient and enjoy team play
• Positive mindset and good problem-solving skills
• Familiar with checking customer profile with back-office system
• Fluent in English or Mandarin is a plus

Working Experience

• At least 1 year of client service or frontline experience
• Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)