Search by job, company or skills

P

E-Commerce & Marketing Executive

2-5 Years
SGD 2,800 - 4,000 per month
Save
  • Posted 6 months ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Core Responsibilities:

Ecommerce Fulfilment:

  • Manage and update product listings, pricing and promotions across TikTok Shop, Alibaba, Brand.com or any other e-commerce or marketing platforms.
  • Develop and implement strategies to improve fulfilment processes.

Copywriting:

  • Develop compelling and high-quality product descriptions and marketing content.
  • Review and approve copywriting work from the team to ensure consistency and quality.

Visual Content:

  • Create and manage advanced product images and promotional graphics.
  • Collaborate with the marketing team to ensure brand alignment and oversee visual content strategy.

Customer Service:

  • Provide prompt and professional customer service.
  • Handle escalated inquiries and resolve complex issues efficiently.
  • Train and support the customer service team to ensure high standards.

Order Administration:

  • Manage and process orders accurately.
  • Ensure timely fulfilment and delivery.
  • Maintain organized records of transactions and communications.
  • Develop and implement order administration improvements.

Social Media Management:

  • Develop and execute social media strategies to enhance brand presence.
  • Manage social media accounts, including content scheduling and community engagement.
  • Analyse social media metrics to optimize strategies and content.
  • Coordinate and execute online marketing campaigns or roadshows, including booth setup, to boost traffic, conversion rates and generate leads.

Content Creation:

  • Create engaging and high-quality content for social media platforms.
  • Collaborate with influencers and user-generated content creators to enhance brand visibility.
  • Plan and execute social media campaigns, including giveaways and promotional events.
  • Produce and edit short-form videos (TikTok, Reels) for campaign teasers, brand awareness and livestream highlights.
  • Utilize graphic design tools such as Photoshop, AI or Canva to create visuals for promotions, banners and social media posts.
  • Host and manage livestream sessions on TikTok and other platforms to promote products.

Other Responsibilities:

  • Monitor and ensure marketing spending stays within allocated budgets for campaigns and livestream activities.
  • Weekend work may be required for roadshows or ad-hoc marketing events.

Qualifications:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Proven experience in social media management, SEO, and content creation.
  • Familiarity with various social media platforms, including TikTok.
  • Experience in understanding Facebook ad spending and planning campaigns on Facebook Ad Manager.
  • Willingness to be featured on camera for TikTok content and acting.
  • Proficiency in graphic design tools, including Canva.
  • Strong communication and interpersonal skills.

More Info

Job Type:
Industry:
Function:
Employment Type:

Job ID: 135448037