E-Commerce Executive

Key Responsibilities:

• E-commerceAccount Management:

- Manageand optimize existing and new eCommerce accounts across multiple platforms,including Lazada, Shopee, and Zalora.

- Oversee our owned e-commerce websites.

• PerformanceMetrics:

- Achieve quarterly and yearly key performance metrics relatedto eCommerce sales and customer engagement.

• Digital Marketing:

- Assist in planning andexecuting digital marketing campaigns, including email marketing, social mediaadvertising, and pay-per-click (PPC) advertising.

- Monitor campaignperformance and make data-driven recommendations for optimization.

• ContentManagement:

- Ensure accurate and up-to-date content, including productlistings, images, descriptions and prices, aligning with branding guidelinesand references.

• CustomerSupport:

- Addressoperational issues arising from online platforms effectively and promptly.

- Engagewith customers, respond to inquiries, and monitor and manage customer reviews.

• OrderManagement:

- Assist with daily order processing, including picking andpacking when necessary.

- Coordinate with the operations team to ensure smooth order fulfilmentand inventory management.

- Monitor stock level and coordinate replenishment andlogistics partner pickups as needed.

• Adaptability:

- Supportvarious ad-hoc tasks and projects as required.

Requirements:

Education:Bachelor's degree or diploma in business, marketing, e-commerce, or a relatedfield.

Technical Skills:

- Proficiency in MS Office Suite.

- Strong knowledge of e-commerce platforms (e.g., Magento,Shopify), CMS, and digital marketing tools.

- Photoshop skills for image editing and optimization.

- Basic HTML skills.

- Photography skills are a plus.

Personal Attributes:

- Energetic and collaborative team player.

- Results-oriented mindset.

- Quick learner with a knack for IT systems.

- Effective time management and multitasking abilities.

- Meticulous attention to detail and numerical accuracy.

- Strong work ethics with a proactive approach.