E-Commerce Assistant for California Sports Sunglass Brand (Cycling, Baseball, Racquet)

Supacaz is a leader in high-performance cycling, recognized for its innovative fusion of technology, design, and style. Since its inception in 2012, Supacaz has consistently driven trends in cycling accessories, apparel, tools, and shoes, achieving remarkable year-over-year growth in sales. With offices in California, Taipei, and Tokyo, Supacaz offers exciting opportunities for self-motivated individuals who take pride in their work and have a passion for cycling. The company is dedicated to pushing boundaries and welcomes talented professionals to join its dynamic team.

This is a full-time, on-site role based in Taipei for an E-Commerce Assistant. The E-Commerce Assistant will support the company's online sales operations, including managing product listings, optimizing e-commerce platforms, monitoring analytics, and assisting with customer service. You will collaborate with the sales and marketing teams to enhance customer experiences and drive online sales growth. The role requires consistent attention to detail, timely coordination, and a proactive approach to problem-solving.

• Strong analytical skills with the ability to evaluate e-commerce performance metrics and make data-driven decisions.
• Excellent communication skills for effective coordination with team members and stakeholders.
• Customer service experience with a focus on enhancing client satisfaction and solving issues efficiently.
• Proficiency in sales concepts and the ability to assist in maximizing e-commerce revenue.
• Understanding of e-commerce platforms and practices, including product listings and online operations management.
• Proactive mindset with the ability to work independently and take initiative.
• Experience in the cycling, sports accessories, or retail industry is a plus.
• Bachelor's degree in Business, Marketing, E-Commerce, or a related field is preferred.