Job Summary:
Reporting to the Partnership Operations Team Lead, this role conducts and documents all testing activities including user story review, test planning, execution, documentation, defect tracking, issue resolution, and live verification.
Responsibilities:
- Review user stories and test plans to verify business requirements and scenarios are fully addressed for system enhancements
- Collaborate with stakeholders to perform User Acceptance Testing (UAT) for new product launches and system enhancements based on business and operational needs
- Support testing activities related to product and distribution system enhancements as applicable
- Log defects and issues accurately, track their status, and support timely resolution
- Conduct live verification and post-implementation checks to ensure system functionality meets requirements
- Complete and close testing activities within project timelines to maintain schedule adherence
- Maintain comprehensive documentation and filing of testing artifacts and project documents for audit and record-keeping purposes
- Participate in UAT process improvement initiatives and support workflow and business process reviews to enhance testing effectiveness
Required competencies and certifications:
- Diploma or Degree from a recognized University
- Minimum 1-year hands-on experience in life insurance product testing
- Strong knowledge of life insurance products and product specifications if experience is limited to life insurance system/application testing
- 2 to 4 years experience performing UAT, writing and reviewing business requirements, test documentation, and executing testing
- Proficient in MS Excel including pivot tables and common functions
Preferred competencies and qualifications:
- Knowledge or experience in product commission/compensation testing would be a bonus
- Project management and business analysis skills
- Effective communication skills
- Ability to multi-task and adapt to changing priorities
