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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are hiring for a Solution Engineering Senior Manager/Director to lead our Enterprise Solutions team within our pre-sales organisation in Taiwan.
This leader will play a critical role in deeply aligning with Sales Leadership, acting as a strategic partner to drive revenue growth, refine sales strategies, and ensure our customers achieve success with Salesforce solutions. By fostering strong collaboration with Account Executives and other stakeholders, this leader will help shape deal strategy, enhance customer engagement, and create a seamless partnership between sales and solution engineering.
Role Overview
As the Solution Engineering Senior Manager/Director, you will lead a high-performing pre-sales team, supporting them in delivering exceptional technical sales support and thought leadership. You will guide the team through complex sales cycles, help craft compelling solution strategies, and enable them to position Salesforce effectively against competitors. You will also partner with sales and cross-functional teams to drive operational excellence and innovation in how we engage with prospects and customers.
This role requires a leader who can challenge the status quo, drive Agentic AI transformation, and bring a strong understanding of the evolving landscape across different industries.
You will represent Salesforce at an executive level, providing thought leadership and strategic guidance to both internal teams and customers.
Key Responsibilities
- Lead, mentor, and grow the Enterprise Solution Engineering team, fostering a culture of collaboration, innovation, and technical excellence.
- Develop and execute sales strategies to position enterprise solutions effectively, ensuring alignment with customer business objectives.
- Establish a deep partnership with Sales Leadership, acting as a trusted advisor to ensure alignment between technical and business strategies, influencing account plans, and driving joint success.
- Proactively collaborate with Account Executives and Sales teams, embedding Solution Engineering into the sales cycle early to shape deal strategy, increase win rates, and enhance customer engagement.
- Coach and empower Solution Engineers to deliver compelling demonstrations, technical workshops, and value-driven conversations with customers.
- Drive innovation and best practices in pre-sales engagements, continuously improving how we demonstrate value and differentiation.
- Own executive relationships with key technical contacts at customers and deliver thought leadership through industry point-of-views (POVs) and strategic engagements.
- Ensure exceptional customer experiences, aligning our solutions to customer business objectives and ensuring impactful engagements.
- Champion Salesforce values and promote a diverse, inclusive, and high-performing team environment.
- Support team growth and development, identifying, hiring, and onboarding top talent while fostering continuous learning and career advancement.
- Act as an escalation point for strategic deals, guiding the team through complex challenges and collaborating across departments to remove obstacles.
- Create industry specialist depth aligned with sales & activate across segments, leveraging DSEs, expert units and other industry resources to deepen industry specialisation across all segments (enterprise, commercial, SMB)
- Partner with other functions to maximise industry GTM for high priority industries in alignment with sales
- Create & sustain industry teaming across all segments
Experience & Skills Required
- 12-15 years of proven leadership experience in Solution Engineering (Pre-Sales) within the enterprise software industry, incl. leading high performing teams in complex solutions sales cycles.
- Experience with positioning Salesforce CRM and the broader portfolio of Salesforce solutions in a complex Enterprise and Industry context.
- Deep understanding of customer buying behaviours, business transformation, and industry trends
- Track record of success in the Taiwan market, building relationships at C-level and driving solution-based selling.
- Business level of spoken and written English, Native level of Mandarin
- Passion for coaching and developing technical teams, fostering a growth mindset and continuous learning.
- Demonstrated ability to drive revenue and meet KPIs, while balancing team development and operational execution.
- Strong analytical capabilities, with the ability to prioritise and manage multiple strategic initiatives.
- Exceptional communication, presentation, and storytelling skills, with the ability to translate complex technical concepts into business value.
- Strategic thinking with a customer-first approach, able to develop and articulate compelling sales strategies.
- Proven ability to collaborate cross-functionally, working closely with Sales, Product Management, Marketing, and Customer Success teams.
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Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best, and our AI agents accelerate your impact so you can
do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
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Posting Statement
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