Director, Product Strategy & Growth

Job Responsibilities

• Provide strategic oversight of a large-scale digital platform spanning product, technology, operations, and user experience
• Develop and drive the overall platform strategy and roadmap, aligned with organisational priorities and ecosystem needs
• Balance business objectives, operational considerations, and technical constraints in platform decision-making
• Drive platform growth through strategic partnerships, ecosystem collaborations, and user engagement initiatives
• Identify emerging trends, technologies, and opportunities to strengthen platform value proposition and user experience
• Lead platform innovation and transformation initiatives to support long-term growth, scalability, and impact
• Lead and develop a multi-disciplinary team across business operations, customer experience, product, and technology functions
• Build organisational and team capabilities, strengthen leadership bench, and foster a high-performing, mission-driven culture
• Oversee budgeting, planning, performance reporting, and governance for a large-scale digital platform

Requirements

• At least 10–15 years of relevant experience in leadership roles spanning digital platforms, technology, operations, partnerships, or customer experience
• Strong track record managing cross-functional teams and complex stakeholder environments
• Experience overseeing or working closely with product and technology teams, even if not from a technical background
• Strategic thinker with strong operational execution capabilities
• Strong interpersonal, communication, and stakeholder management skills
• Comfortable navigating ambiguity and driving alignment across diverse priorities