At Siemens, we connect buildings, cities, and industries to make them smarter, more sustainable, and energy-efficient. By integrating the real and digital worlds, we empower our customers to optimize operations, achieve sustainability goals, and drive meaningful progress. But technology alone isn't enough—it takes great people to make an impact. Discover what it's like to be part of our team in Taiwan!
What you will do:
This position is a pivotal senior leadership role within Siemens Taiwan, Buildings. Based on a holistic Full-Lifecycle operations strategy. The Head of Operations will oversee the entire operations organization, spanning: Project Execution (Engineering & Installation), and Service Operations (Preventive Maintenance, SLA Fulfillment, and Digital Services).
The core mission of this role is to drive operational excellence, ensure world-class delivery quality, and accelerate the digital transformation of Siemens building technologies in the Taiwan market. You will lead a multi-disciplinary technical workforce to deliver high-margin, customer-centric, and safety-first (Zero-Harm) operations, enabling critical infrastructures to seamlessly transition into next-generation cloud-based digital platforms.
- Project & Service Lifecycle Management
- Align Project Execution and Service teams under a single, seamless lifecycle model, ensuring maximum solution reliability and seamless transition from projects to long-term service contracts.
- Secure complete ownership of the operations P&L, managing margins, cost center budgets, and operational efficiency across the entire contract lifecycle—from initial estimating through installation to final system delivery and renewals.
- Partner with the finance team to conduct Commercial Monthly Project Controlling (CMPC) to monitor Cost to Complete (CTC), Percentage of Completion (PoC), and overall project and service contract profitability.
- Identify risks from project review and take measures to solve and reduce NCC by regular review.
- Standardize operational workflows according to the company guidelines, adopting modern digital field tools to automate dispatching, scheduling, and service execution records.
- Customer Success & Strategic Leadership
- Cultivate strategic customer relationships, positioning Siemens as a trusted partner in long-term building performance, regulatory compliance, life safety, and corporate decarbonization.
- Champion an uncompromising Environmental, Health, and Safety (EHS) culture across all construction sites and operational offices, ensuring high compliance for employee and subcontractor field operations.
- Leadership & Talent Development
- Build, mentor, and inspire a high-performing operations team, cultivating strong talent pipelines for Project Managers, Service Operations Managers, and Engineers.
- Establish continuous learning paths to support and mentor the team in securing professional certifications in next-generation building automation (BMS), advanced fire safety protocols, IP networking, and SaaS cloud building platforms.
What we are looking for:3. Technical Expertise & Certifications
- Education: Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Control & Automation, or a related engineering discipline is preferred.
- Professional Experience & Operational Depth
- Minimum of 10 years of successful leadership experience in the building technologies, automation, or MEP engineering sectors.
- At least 5 years must be in a senior role managing large-scale, multi-disciplinary teams (covering project execution and service operations).
- Demonstrated capability in leading the entire Full-Lifecycle (from estimating, through engineering installation, to ongoing maintenance and service contracts) project lifecycle.
- Solid experience managing over hundred-million NTD operational budgets, with a proven history of safeguarding margins, optimizing service cost structures, and managing SLA delivery.
- Fire Safety & Security Dual Domain Expertise: Deep technical understanding and industry experience in Fire Alarm & Life Safety systems, electronic security (Access Control, CCTV, Intrusion Detection), and integrated Building Management Systems (BMS/IoT protocols such as BACnet, Modbus).
- Possession of IPMA (International Project Management Association) Professional Certification, PMP, or equivalent project management credentials is highly preferred.
- Familiarity with cloud SaaS building platforms, remote monitoring software, and IP networking architectures.
What you will get:
- Impact of innovating technology with purpose
- An inclusive and diverse culture where you can be yourself
- Opportunities of continuous learning and development
- Competitive salary and benefits
- Work Life balance- flexible work environment and hours
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us.
