About the Company
Support the implementation of digital transformation initiatives to improve business processes and operational efficiency.
About the Role
Assist in gathering user requirements, documenting workflows, and identifying opportunities for automation or digitization.
Responsibilities
- Work closely with internal stakeholders to support ongoing digital projects and system enhancements.
- Assist in developing and maintaining reports, dashboards, and data visualizations.
- Provide support for software development, user testing (UAT), system rollouts, and post-implementation tracking.
- Prepare training materials and assist in end-user training and adoption activities.
- Monitor and track basic KPIs for digital initiatives and escalate issues when necessary.
- Support coordination with vendors and internal teams for project execution.
- Perform data entry, validation, and basic analysis to support decision-making.
- Other ad-hoc duties as assigned.
Qualifications
- Diploma or Bachelor's degree in Computer Science, Information Technology, Business Analytics, or related field.
- 0–2 years of relevant experience (internship or project experience in digital transformation, automation, or analytics is a plus).
Required Skills
- Basic knowledge of programming or scripting (e.g., Python, JavaScript, PowerShell) or SQL is an advantage.
- Familiarity with tools such as Microsoft Power Platform (Power Automate, Power Apps) or RPA tools is a plus.
- Exposure to data visualization tools such as Power BI, Tableau, or Qlik is preferred.
- Strong interest in process improvement, automation, and digital technologies.
- Good analytical and problem-solving skills.
- Good communication skills and willingness to learn from stakeholders and team members.
- Able to work in a fast-paced and agile environment.
- Proactive, detail-oriented, and eager to learn new technologies.
