- 5 days work week
- West Area
- Exciting Career Prospect
Join a growing digital transformation team and play a key role in shaping the technology that powers freight forwarding, transportation and logistics operations.
As Deputy Manager, you will own the end-to-end lifecycle of freight technology products, bridging business operations, IT teams and external technology partners to deliver smarter, more efficient and data-driven logistics solutions.
What You'll Do
- Own the product roadmap, architecture and lifecycle of freight technology platforms, including Freight Forwarding Systems, TMS, billing, customer portals and Track & Trace solutions.
- Translate business and operational requirements into technical solutions, system designs and product enhancements.
- Drive digitalisation and automation initiatives across freight and logistics operations.
- Develop Power BI dashboards, analytics and automated reporting to provide real-time operational and financial insights.
- Explore, develop and deploy AI-driven solutions and intelligent agents to automate manual freight processes.
- Manage integrations with SAP, ERP systems, third-party logistics platforms, APIs and freight technology partners.
- Lead system implementation, migration, testing, go-live and post-implementation improvement initiatives.
- Work with vendors on RFP/RFI processes, technical evaluation and service-level management.
- Prioritise product enhancements and technology initiatives based on business value, risk and operational needs.
- Act as the key bridge between freight operations and technology teams, ensuring solutions are scalable, secure and aligned with business objectives.
- Lead cross-functional teams through technology transformation and continuous improvement initiatives.
What We're Looking For
- Bachelor's Degree in Computer Science, IT, Engineering or a related discipline.
- 7-10 years of experience in product management, technology or digital transformation, with at least 3 years in a technical role within logistics/freight forwarding preferred.
- Strong understanding of freight forwarding, logistics or supply chain technology is highly advantageous.
- Experience with TMS, freight forwarding systems, ERP, WMS, APIs or logistics platforms.
- Strong analytical and problem-solving skills, with an interest in AI, automation and emerging technologies.
- Experience with Power BI, Jira and Confluence.
- Proven experience managing system implementations, migrations, vendors and technology projects.
- Strong stakeholder management and communication skills, with the ability to work across technical and business teams.
- Hands-on, proactive and comfortable experimenting with new technologies.
- Certifications such as PMP, CSPO or CSCP are advantageous.
Why Join
- Shape the future of freight technology and digital logistics.
- Lead high-impact projects involving AI, automation, analytics and system integration.
- Work across both technology and business operations, giving you broad exposure and influence.
R22107887 | Gladys Chang Si Min
