Job Description

[Your Responsibilities]

. Partner with the Agency's business teams to elicit citizen/business and Agency's needs through human-centric and visual methods

. Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

. Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

. Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)

. Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

. Ensure product readiness for smooth deployment, adoption and operations

. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

. Assist the CIO to identify new opportunities and problems to solve for the Agency's digital transformation

. Build deep knowledge of Agency's business and operations and identify opportunities to support the transformation of Agency's business / operation

. Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

. Effectively engage and manage the vendors to deliver ICT solutions and services

. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

[What we are looking for]

. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines

. At least 6 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)

. Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

. Working knowledge of AI tools and concepts

. Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

. Good stakeholder engagement and communication skills with ability to influence and pitch ideas

. A driven and motivated personality with the ability to rapidly learn, apply and execute

. Experience in Project Management and Product Management is a plus

. Motivated by innovation to achieve business goals and customer satisfaction

. Excellent written, verbal communication, presentation and negotiation skills

Working Location : Central

..We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes..