Desktop Support

Hi

Role: Desktop Support

Location: Hsinchu-Taiwan

Contract

Job Description

• 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
• Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
• Good communication skill (Chinese and English language)
• Good customer handling skill and prior experience in Concierge (VIP Users) support
• Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
• Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
• SCCM client end installation & troubleshooting knowledge
• Basic knowledge of Networking and Active Directory
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
• 100% onsite - Working from our client office

Regards

James

Lead APAC Recruiter | Amsptek LLC

Email: [Confidential Information]