Dangerous Goods Compliance & Logistics Specialist

Required Qualifications

• Minimum 4–5 years of experience in Dangerous Goods compliance, with a focus on product classification and Dangerous Goods Transportation.
• Current certification in IATA DGR (Air) and IMDG (Sea); functional knowledge of 49 CFR and ADR.
• Demonstrated experience conducting remote DG Compliance audits, and tracking corrective action plans to closure
• Experience administering DG training and maintain training records records
• Demonstrated competence in Dangerous Goods Classification
• Advanced proficiency in spreadsheet logic (Macros, VLOOKUP, Pivot Tables)
• Familiarity using AI tools (Gemini) to build simple automation agents.
• Proven ability to manage large datasets for NPI
• Proven experience managing logistics for NPI (New Product Introduction) phases, origin operations and contract manufacturers (CMs)
• Experience managing global freight carriers against key performance metrics (On-Time Delivery, Operational Efficiency & Service & Delivery Performance)
• Exception Management: Proactive identification of transit delays and the ability to execute contingency plans
• Network optimization and the ability to design end-to-end routing that balances Lead Time, cost, risks assessment and scalability
• Excellent written and verbal communication skills, (English & Mandarin) with the ability to interact professionally with internal Google teams and external partners (logistics providers, suppliers).
• Proven ability to work with a high degree of urgency and meticulous attention to detail in a fast-paced environment.
• Proven ability to develop, document, and standardize complex operational workflows (SOPs).
• Must be proficient in Google Workspace (Docs, Sheets, Email, Chat, Drive).
• Strong sense of responsibility and security awareness when handling confidential and high-value materials.

Core Responsibilities

• NPI & Sustaining Data Enrichment: Classify and enrich DG attributes (UN Number, PSN, Class, PG, Watt-hours) for Finished Goods, Spare Parts, and components.
• Pre-Prod Part Number Creation & Classification: Create, Classify and enrich DG attributes (UN Number, PSN, Class, PG, Watt-hours) for pre-production Part Numbers
• Compliance Documentation Management: Proactively contact suppliers to obtain and verify MSDS and UN38.3 Test Summaries for all battery SKUs.
• System Logic Configuration: Configure and maintain DG Logic and Packaging Instructions to ensure internal shipping tools select the correct DG reference materials.
• Automation & Efficiency: Identify one manual workflow per month (e.g., data entry) and implement a solution (macro, script, or AI agent) to automate it.
• Logistics Logic: Configure systems rules to map products in compliance with DG regulations.
• Provide SME support for Origin & gShipping lanes
• CM management, including on-boarding training and SOP creation
• Exception / escalation management for pre-production shipments globally
• APAC carrier management, including routine operational / service reviews and performance and SLA strategy
• Remote Auditing: Conduct remote DG audits of internal & external partners, specifically verifying adherence to SOPs, and tracking Corrective Action Plans (CAPA) to closure.
• DG Training Administration: Maintain the Single Source of Truth for FTE and TVC training records; assign training upon expiry and track completion.
• SOP Governance: Design, author, and govern Dangerous Goods Standard Operating Procedures (SOPs) for internal teams and external logistics partners.
• Packaging Inventory Management: Monitor inventory levels of DG packaging at distribution centers and trigger re-stocking orders to prevent stock-outs.
• Compliance Automation: Develop and deploy automated solutions (e.g., macros, scripts, AI Agent) to detect non-compliance (e.g., duplicate image uploads) or improve operational efficiency.

Measurable SLAs (Key Performance Indicators)

• NPI Readiness: 100% of NPI SKUs enriched & verified 5 business days prior to Ok2Ship date.
• Pre-Prod Speed: 100% of GPNs/SKUs enriched and verified within 5 business days of assignment.
• Rule Uptime: 100% of active products must have logistics rules mapped 5 business days prior to Ok2Ship date.
• Shipment Hold Resolution: 98% of high-priority shipment holds are actioned and resolved with a documented Root Cause Analysis (RCA) initiated within 4 business hours.
• Audit/CAPA Closure: 100% of planned remote audits completed within the fiscal quarter, with 95% of identified Corrective Action Plans (CAPA) closed within 30 days.
• Inventory: Zero (0) stock-out incidents for DG packaging supplies at GDCs.
• Automation & Compliance Tooling: Deploy a minimum of one high-value automated compliance check (e.g., duplicate image detection) per quarter to proactively mitigate non-compliance risks and reduce manual effort.
• SOP Adherence: Maintain a minimum of 98% pass rate on quarterly SOP adherence audits for all managed logistics partners.

Required Access to Systems / Tools

• Google XWF ldap
• Remote VPN Access
• Corp access to Google
• Corp access to Google workspace (for communications via email, chats, doc, spreadsheets)
• GUTS ticketing (for shipment request function)
• zNext
• ICE

Ad-hoc Tasks

• Support Product First Off Line (PFOL) reviews by checking photos of packaging against requirements.
• Regulatory Exploration in New Markets
• Assist in generating DG Metric Dashboards
• Conduct data cleansing on legacy SKUs to remove outdated classification data.