Role Overview
This role focuses on the operational management of cybersecurity platforms including Endpoint Detection & Response (EDR), Next-Generation Firewalls, DDoS Protection Services, and Privileged Access Management (PAM) solutions. The engineer will ensure platform stability, security compliance, maintenance, incident response support, and audit readiness.
Key Responsibilities
- Manage and maintain enterprise firewall infrastructure, including health checks, patching, firmware upgrades, configuration reviews, and troubleshooting.
- Administer and support EDR platforms, including server maintenance, sensor health monitoring, endpoint onboarding, and troubleshooting.
- Manage DDoS protection and web security platforms, including website onboarding, user access reviews, SSL certificate renewals, security rule updates, and vendor coordination.
- Administer PAM solutions, including privileged account onboarding/offboarding, access reviews, password management, and audit support.
- Support security incident investigations, log reviews, root cause analysis, and implementation of preventive measures.
- Perform backup management, restoration testing, compliance reviews, and documentation maintenance.
- Prepare maintenance reports, SOPs, security dashboards, asset inventories, and audit documentation.
Mandatory Requirements
- Strong foundation in enterprise networking, including TCP/IP, VLANs, routing, NAT, DNS, network segmentation, and troubleshooting.
- Hands-on experience with Palo Alto Firewalls or equivalent firewall technologies.
- Experience supporting Carbon Black EDR or similar Endpoint Detection & Response solutions.
- Experience with Cloudflare or equivalent DDoS mitigation and Web Application Firewall (WAF) platforms.
- Experience with CyberArk PAM or equivalent Privileged Access Management solutions.
- Strong understanding of network security, security hardening, patch management, change management, and cybersecurity operations.
- Experience working in secure, segregated, or highly regulated environments will be advantageous.
Preferred Certifications
- CCNA or equivalent networking certification.
- Palo Alto Firewall certification.
- CyberArk PAM certification.
- Relevant Cloudflare security certification or training.
