Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry - all in a high-precision environment that also includes working in clean rooms.
At the earliest possible date we are looking for
- Field support to customers in Taiwan
- Support systems or machines of SUSS products; main task is related to hardware but might involve software & process troubleshooting in some occasions
- On a rotary basis, required for on-call duty
- Obligate to learn new products through daily work and training events; required to attend training events upon arrangement
- Required to participate in customer service meetings, maintain positive relationship with customer contacts
- Write reports on time for the purpose of administration, service events, technical data and improvement
- Proactively take ownership on resolving service problems
- Assist in application and sales to promote SUSS products toward customers
- Other services assigned by management
- 1. Working experience is required 4-5 years or above; experienced in Coat & Bond or semiconductor is plus
- 2. Bachelor degree is required; Master degree is plus
- 3. Major in Electricity Engineering, mechanical Engineering, or Engineering related
- 4. Language-English skill is required A2 at least; Language -German is plus
We enrich your life with attractive rewardsWorking hours that accommodate your individual needsWorking together and celebrating togetherYour health is important to us
NT$8,000 annual travel subsidy, NT$5,000 club activity subsidy, Birthday voucher & Mid-Autumn gift box, Quarterly team gatherings & Family Day events
10 days of annual leave from day one, 14 days of paid sick leave per year, leave above Labor Standards Act requirements
Regular team-building events , family-friendly activities , supportive, people-first work culture
NT$8,000 health check subsidy (every two years), NT$1,000 vaccination subsidy (age 40+), Pre-employment health check covered
