About Appier
Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.
About the role
We are seeking for an intern for AIXPERT product team in Taiwan. He/She will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals.
Responsibilities
- Cultivate strong relationships with clients.
- Identify key account growth opportunities with key stakeholders.
- Strategize and plan digital marketing campaigns to meet clients goals.
- Manage campaign launch and ongoing operations, including market research, troubleshooting, budget management and reporting.
- Assist clients to expand their usage and adoption of enterprise solution.
- Provide resources to answer clients questions, identifying needs for account customization and further implementation where applicable.
- Perform service delivery and first line technical support for the product implementation.
- Discussing the product definition, implementation, operation and clarifying issues with the customer.
- Assist in renewing client contract and cultivate upsell opportunities.
- Communicate consistently with clients throughout the contract lifecycle, escalating important issues where needed.
- Fully understand client requests, documenting and engaging appropriate resources.
About you
- Have related experience or knowledge in digital marketing.
- Experience on operating Google Ads, Facebook, Apple Search Ads.
- Performance marketing or App optimization experience is a plus.
- Good at problem solving and cross-functional collaboration.
- Logically thinking and possess good time management abilities.
- Requires a combination of strong analytical and communication skills, with some technical understanding.
- Detail-oriented with good organization.
- Able to work independently in a fast-paced environment.
- Fluent English is preferred.
- Fluent Japanese or Korean is a BIG plus!
