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Customer Service Officer (Banking)

1-4 Years
SGD 2,500 - 3,000 per month
  • Posted 5 hours ago
  • Be among the first 10 applicants

Job Description

Job Responsibilities

  • Provide warm and professional front-line customer service to walk-in customers.
  • Handle cash transactions accurately, including payments and receipts.
  • Attend to customer enquiries and provide information on the company's products and services.
  • Assist customers with account-related requests and documentation.
  • Ensure all transactions are processed in accordance with company procedures and regulatory requirements.
  • Perform basic administrative duties, filing, and record keeping.
  • Maintain a clean and welcoming customer service environment.
  • Support branch operations and other duties assigned by the Branch Manager.

Requirements

  • Minimum GCE N/O Levels, NITEC, Higher NITEC or Diploma.
  • Prior experience in customer service, cashiering, retail, banking, or hospitality is preferred.
  • Friendly, customer-oriented, and able to communicate effectively.
  • Comfortable handling cash and performing basic administrative tasks.
  • Proficient in basic computer applications (e.g. Microsoft Office).
  • Candidates with no banking experience but strong front-line customer service experience are welcome to apply.


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Job ID: 151770825

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Self-service channelsBanking OperationsCustomer serviceDigital banking platforms

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