Customer Service Executive

Responsibilities:

• Handle customer enquiries professionally via phone and email.
• Perform first-tier troubleshooting and resolve customer issues effectively.
• Maintain a high standard of customer service and service delivery.

Requirements:

• DSE Graduate or above
• Relevant experience in a call centre or hotline support environment is preferred.
• Good command of both English and Mandarin.
• Candidates with call centre, hotline support, or technical helpdesk experience will be an advantage.