CRM Executive - Automotive NJN

Alexandra Road

Monday - Thursday 8.30am - 6.00pm, Friday 8.30am - 5.30pm

Up to $4,300

Job Scope

. Manage and support ownership benefits and loyalty programs, including partner coordination and customer sign‑ups.

. Key point of contact for events agency, customers participation, and principal/dealer stakeholders

. Ensuring all events and activities are productive with long term customer satisfaction and loyalty

. Analyse customer data and feedback to identify opportunities for improved event experiences and engagement strategies.

. Provide operational and administrative support for marketing campaigns, customer engagement initiatives, and event activities.

. Overall support the team with CRM systems, other customer benefits, and CSAT/NPS

. Perform other ad-hoc duties as assigned.

Requirements

. Diploma in Business, Marketing, or equivalent fields.

. Minimum 1 to 3 years of customer‑facing experience, preferably with some events/campaign management experience

. Strong communication skills, both written and verbal, with the ability to engage customers professionally.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.