Description & Requirements
Based at the Hong Kong SSC and reporting to the Director, International Asset Protection, the Corporate Security & Facilities Manager - APAC is responsible for delivering facilities management & corporate security across all Store Support Centres (SSC) and lululemon Liaison Offices (LLOs) in APAC.
With a dotted line into Global Facilities & Corporate Security teams, this role partners closely to implement global standards, leveraging and consistently applying existing global operating models and tools across the region. Delivery is tailored to local market requirements where needed, ensuring workplaces remain compliant, locally relevant, and reflective of the lululemon brand.
The role is responsible for supporting the delivery of high-performing workplace environments across the region, working cross-functionally with Global Facilities, Asset Protection, People & Culture, Finance, and regional partners to enable business operations and a positive employee experience.
This role supports facilities operations across APAC through vendor management, and close partnership with in-market office teams (Office Managers, EAs, admins) ensuring consistent service and effective day-to-day operations.
core responsibilities
Workplace Experience & Delivery:
- Own APAC workplace experience strategy, ensuring offices are premium, brand-aligned, and performance-enabled, ensuring safe, compliant and well-functioning workplaces
- Set consistent standards for office supplies and space experience and resolve complex issues
- Manage the Hong Kong SSC as the CoE, with office coordinator(s) ensuring front desk standards
- Ensure all touchpoints meet brand standards and support performance
Corporate Security:
- Implement global corporate security and safety standards across APAC SSCs and LLOs
- Adapt global playbooks to local risk, regulatory, and legal requirements
- Support audits, risk reviews, vendor oversight, and corrective action tracking
Operating Model & Service Delivery:
- Support implementation of global facilities operating models across APAC while adapting to local requirements
- Execute service delivery frameworks (SLAs, KPIs) and vendor performance
- Ensure consistent delivery of service (cleaning, maintenance, building operations, etc.) through vendor coordination
Global Alignment:
- Partner with Global Facilities to implement playbooks, SOPs, and tools
- Leverage global resources to support operational efficiency and consistency
- Share regional feedback to support continuous improvement
Projects & Workplace Delivery:
- Support delivery of workplace projects including moves, renovations, and small-scale expansions
- Partner with regional and global stakeholders on project coordination and execution
- Contribute to workplace planning activities as needed
Risk, Compliance & Partnerships:
- Support compliance with local regulations and company standards across all locations
- Partner with Asset Protection on safety and risk-related processes
- Coordinate with People & Culture, Legal, and Finance to support operational requirements
Performance & Operations:
- Manage day-to-day vendor relationships and support contract execution
- Monitor workplace performance and identify opportunities for improvement
- Support ongoing enhancements to the workplace experience through data and feedback
- 5 - 8+ years experience in facilities management, workplace operations, or corporate real estate
- Experience working in multi-site environments (APAC experience strongly preferred)
- Experience managing vendors and supporting contract performance
- Experience supporting workplace projects (moves, renovations, upgrades)
- Ability to operate within established global models and deliver locally
- Strong organizational and stakeholder coordination skills
- Ability to balance operational priorities in a fast-paced environment
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
work arrangement
