Consultant

Job Title: Consultant

Job Summary

We are seeking a Consultant to provide support for applications

KeyResponsibilities

• Provide L2 production support for CashManagement and International Payment applications
• Investigate, troubleshoot, and resolveproduction incidents within SLA timelines.
• Perform root cause analysis and drive permanent fixes through problem management processes.
• Coordinate with regional and global teams for issue resolution and releases.
• Support application releases, change management, disaster recovery, and business continuity activities and ITSecurity activities e.g. health checks after security patches..
• Monitor application health, perform preventive maintenance, and implement proactive measures to improve system stability.
• Maintain operational documentation, contribute to knowledge sharing, and drive continuous improvement initiatives.

JobRequirements

• Must have Bachelor's degree in InformationTechnology, or a related discipline.
• Must have 10 - 13 years of experience inapplication support. Overall not more than 13 years of experience.
• Strong experience in Application ProductionSupport within banking or financial services environments.
• Must have L2 Support Production Supportexperience
• Hands-on expertise in JAVA/J2EE, Oracle PL/SQL,Unix/Linux, and application troubleshooting.
• Experience with WebSphere, Tomcat, JBoss, IBMMQ, Mainframe technologies, and ServiceNow.
• Experience in International Payments and CashManagement systems. local clearing systems, and accounting concepts aremandatory
• Ability to independently troubleshoot andresolve complex production issues is required
• Working knowledge of ITIL Incident, Problem,and Change Management processes.
• Excellent analytical, communication,stakeholder management, and problem-solving skills, with the ability to workindependently and support weekend/holiday activities when required.

Interestedcandidates may apply through the application system or send it

to [Confidential Information] .Shortlisted candidates will be notified.

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MorganMcKinley Pte Ltd

Dinu Dinesh

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EAPRegistration No: R22110286