Computer Assistant II

Information Technology Services Centre
Computer Assistant II
The appointee will join the System Operation and Administration team of Administrative Systems Services. Duties include (a) assisting in a variety of clerical tasks, including data entry, filing, and documentation (b) answering phone calls from user departments (c) routing problems and enquiries to supporting teams (d) performing simple IT tasks according to guidelines and (e) maintaining inventory of computer equipment and software.

Applicants should have (i) completed secondary education (ii) Grade E/Level 2 or above in at least 5 subjects in HKCEE, including Chinese, English (Syllabus B) and Mathematics OR any combination of results in at least 5 HKDSE subjects (including Level 2 or above in Chinese, English and Mathematics): Level 2 or above in NSS subjects, Attained or above in ApL subjects (subject to a maximum of 2 subjects), and Grade E or above in Other Language subjects (iii) at least 1 year's full-time work experience (iv) good organisational, communication, and customer service skills (v) the ability to provide professional and courteous support to faculties, staff, and students (vi) attentiveness to detail and the ability to multitask effectively and (vii) basic knowledge of using MS Office. Prior work experience in an IT environment is preferred.

Applicants must submit copies of HKCEE/HKDSE certificates showing that they have fulfilled the language requirements and academic qualifications stated above, otherwise their applications will NOT be considered.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

[Those who have responded to the previous advertisements for the same post (Ref. 2600015W) need not re-apply.]

The University only accepts and considers applications submitted online for the posts above via the CUHK career site. For more information and to apply online, please visit .