Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices, Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, How did I ever live without Coupang
Role Overview
The Principle, Community and Stakeholder Engagement is responsible for building and maintaining strong, trust‑based relationships with municipal governments, regulatory bodies, frontline authorities, and surrounding communities in regions where Coupang operates or plans to expand
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This role supports business continuity and growth by enabling effective stakeholder outreach, facilitating permitting and approval processes, and proactively managing community engagement related to Coupang's facilities and operation
s.
The role requires close collaboration with internal teams, external partners, and government stakeholders to ensure smooth execution of projects while maintaining Coupang's reputation as a responsible corporate citiz
e
n. What You Will
- Do Serve as the primary point of contact for municipal governments, regulatory authorities, public safety officials, and community stakeholders related to Coupang's facilities and operations within assigned regions, building and maintaining strong, constructive working‑level relationshi
- ps.Plan and execute stakeholder outreach initiatives to support Coupang's infrastructure development, expansion, and ongoing operations, including monitoring community sentiment, identifying emerging issues, and proactively managing risks and opportunities related to Coupang's operational footpri
- nt.Support permitting and approval processes by coordinating engagement with relevant authorities, tracking requirements and timelines, and ensuring timely, accurate, and consistent exchange of informati
- on.Coordinate and manage internal and external stakeholder engagements, including meeting and site‑visit planning, agenda and material preparation, logistics, follow‑ups, and action tracking for government officials, community leaders, and internal tea
- ms.Provide regular updates and insights to internal stakeholders on community feedback, stakeholder interactions, and regulatory developments; support the development of engagement strategies, briefing materials, and documented records to ensure alignment, accountability, and continuity across tea
ms.
Basic Qualificati
- ons Bachelor's degree with 5+ years of relevant professional experi
- enceDemonstrated experience supporting permitting, zoning, licensing, or regulatory approval proce
- ssesFamiliarity with infrastructure, logistics, industrial facilities, or large-scale operational/construction environments is highly desir
- ableProven ability to work cross-functionally in a fast-paced, dynamic environment, balancing external relationship management with internal business priori
- tiesProactive, detail-oriented, and solution-focused mindset with strong problem-solving sk
- illsWillingness and flexibility to travel and support on-site activities as requ
- iredEffective verbal and written communication skills in both Mandarin and Eng
- lishAbility to communicate in additional Taiwanese dialects is a
plus
Preferred Qualificat
- ions Strong track record of engaging effectively with local communities, government authorities, regulators, industry associations, business associations, chambers of commers, NGOs, and other external stakeho
- ldersProven capability to influence without authority, build trust, and drive alignment across cross-functional
- teamsStrong analytical and organizational skills, with attention to detail and the ability to manage multiple stakeholder workstreams simultane
- ouslyStrategic yet hands-on mindset, with the ability to translate community and stakeholder insights into practical, solution-oriented ac
tions
