Client Consulting Manager / Senior Consulting Manager
- Our client's a world leader in payments and technology. Their mission is to connect the world through the most innovative, convenient, reliable, and secure payments network.
Responsibilities:
- Lead and deliver consulting engagements across CMS, Core Consulting, Digital, MSA, and Risk practices.
- Develop analytical frameworks and data-led strategies to address client challenges.
- Cultivate and manage a pipeline of analytic work and strategic planning discussions.
- Collaborate with internal stakeholders across marketing, product, risk, and innovation teams.
- Produce insights and recommendations to improve client performance and profitability.
- Support digital transformation initiatives and enhance digital channel performance.
- Manage and execute customer engagement programs to drive acquisition, activation, usage, balance build and retention.
- Campaign strategy, design and execution along the customer lifecycle management.
- Drive improvements in client digital enablement capabilities to enhance consumer's digital experience.
- This is a hybrid position. Expectations of days in the office will be confirmed by your hiring manager.
Requirements:
- Language skills strong English and Mandarin Chinese, written and verbal skills.
- 13 - 15 years of relevant experience in the financial services industry, payments, consulting, or a similar field.
- Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. A master's degree in related fields is a plus.
- Excellent communication, storytelling, and presentation skills.
- Experience managing complex projects in matrixed organizations.
- Experience in the product marketing lifecycle from customer profile analysis to initiative development, campaign planning, execution, and post-campaign measurement.
- Implementation experience of a product or program within financial services.
- Experience with a card issuer or acquirer is a plus.
- Proven experience in delivering growth for financial services products.
- Strong knowledge of the financial services ecosystem in Taiwan.
