Position Title: Claim Analyst
Department: Trading Department
Reports To: Trading Operations Manager / Trading Manager
Position Summary
The Claim Analyst is responsible for managing commercialclaims arising from the Company's physical oil trading activities, includingdemurrage, outturn loss, quantity, quality and other contractual claims. Therole supports timely claim recovery, minimises commercial losses and protectsthe Company's commercial interests.
Key Responsibilities
- Review, investigate and administer commercial claims arising from trading and shipping operations.
- Prepare, submit and negotiate claims with suppliers, buyers, shipowners and other counterparties.
- Review contracts, charter parties and shipping documents to determine contractual rights and liabilities.
- Calculate claim values and maintain complete claim documentation and supporting evidence.
- Monitor contractual deadlines (time bars), outstanding claims and settlement progress.
- Coordinate with Trading, Trading Operations, Shipping, Finance & Accounting, surveyors, insurers and other relevant stakeholders.
- Prepare periodic claim reports and recommend improvements to minimise future claims.
- Perform other duties assigned by the Trading Operations Manager or Trading Manager.
Qualifications & Experience
- Bachelor's Degree in Business, Maritime Studies, International Trade, Supply Chain, Law or a related discipline.
- Minimum two (02) years of relevant experience in oil trading, shipping, commercial claims or related fields.
- Experience in petroleum trading or tanker operations is an advantage.
Skills & Knowledge
- Knowledge of sale contracts, charter parties and shipping documentation.
- Understanding of demurrage, outturn loss, quantity, quality and commercial claims.
- Strong analytical, negotiation and problem-solving skills.
- Good communication, stakeholder management and Microsoft Excel skills.
Performance Expectations
Performance will be evaluated based on the employee'sability to manage commercial claims accurately and within contractualtimelines, maintain complete and reliable claim documentation, communicateeffectively with internal and external stakeholders, comply with Companypolicies and procedures, and contribute to continuous improvement of claimmanagement processes.
