Chinese-English Remote Medical Interpreter

Company Description

Multilingual Interpreters and Translators is a language service and business solutions company headquartered in Winter Haven, Florida, with international operations in Egypt and across most Latin American countries. The company focuses on delivering high-quality communication services in multiple languages, with strong emphasis on cultural awareness and mutual respect between all parties. To support rapid growth and safeguard partner information, Multilingual has developed proprietary cloud-based platforms, including a Language Management System and Multilingual Operations System, that manage global staff and operations. With hundreds of interpreters, multilingual staff, and over 200 languages available, the company provides around-the-clock services and a web-based training center to support diverse business and contact center solutions. Multilingual aims to build long-term partnerships by anticipating client needs and offering reliable, scalable language solutions.

Role Description

This is a full-time, remote role for a Mandarin OR Cantonese ⇄ English Medical Interpreter working via Over-the-Phone (OPI) and Video Remote Interpreting (VRI). Day-to-day tasks include accurately interpreting spoken communication between patients, families, and healthcare professionals in Russian and English, ensuring clarity, neutrality, and confidentiality at all times. The interpreter will handle medical appointments, consultations, follow-up calls, and administrative interactions, adhering to industry standards and ethical guidelines. Responsibilities also include maintaining up-to-date knowledge of medical terminology, using company-provided platforms and tools, attending periodic training sessions, and following established procedures for scheduling, documentation, and quality assurance. Both experienced and inexperienced candidates are encouraged to apply, as training and support may be provided.

Qualifications

• Candidates should possess strong Medical Interpretation and Interpreting skills to facilitate clear, accurate communication in healthcare settings.
• Candidates should possess Medical Terminology knowledge in both English and Chinese to interpret clinical information reliably.
• Ability to maintain professionalism, neutrality, and confidentiality in accordance with HIPAA and relevant privacy regulations.
• Reliable internet connection, suitable remote work setup, and comfort using OPI/VRI and cloud-based communication platforms.
• Relevant training or certification in medical interpretation is preferred; prior experience in healthcare or call center environments is an advantage.
• Strong customer service orientation, cultural sensitivity, and ability to work flexible schedules to support 24/7 operations.
• Willingness to complete a 2 week training (10 business days) for candidates with no prior experience in remote medical interpretation.

Benefits:

• Payment in USD
• Collaborative Team Environment
• Remote Work (Work from Home)

If you're interested, please send your resume through [Confidential Information]

Or click on easy apply.