Business Operations Executive (AI & Automation)

About Techzu

Techzu is a Singapore-based Software Development and AI Solutions company that helps businesses leverage technology to improve efficiency, automate operations, and accelerate digital transformation.

As AI continues to reshape the workplace, we believe technology should simplify work, improve productivity, and enable people to focus on higher-value activities. Internally, we are building an AI-first organisation by continuously improving our business operations through automation and intelligent workflows.

We are looking for motivated individuals who are passionate about business operations, continuous improvement, and applying AI to solve real business challenges.

Whether you are an experienced operations professional looking to transition into an AI-enabled career or someone eager to combine business operations with emerging AI technologies, we welcome your application.

About the Role

As a Business Operations Executive (AI & Automation), you will work closely with the Managing Director and support various business functions including operations, administration, HR, finance, recruitment, and project coordination.

Beyond supporting daily operations, you will play an important role in identifying inefficient processes, recommending improvements, and implementing AI-powered solutions that enhance productivity across the company.

This is an excellent opportunity for individuals who enjoy organising work, solving business problems, learning new technologies, and contributing to meaningful business improvements.

Key Responsibilities

1. Business Operations

• Coordinate and support the company's daily operational activities.
• Monitor and follow up on internal tasks to ensure timely completion.
• Assist different departments in improving operational efficiency.
• Prepare operational reports, business documents, and meeting minutes.
• Maintain organised records and documentation.
• Assist in developing and improving Standard Operating Procedures (SOPs).

2. AI & Business Process Automation

Support Techzu's AI-first initiative by helping departments improve productivity through AI and workflow automation.

Responsibilities include:

• Identify repetitive operational tasks suitable for automation.
• Analyse existing business workflows and recommend process improvements.
• Configure and implement AI agents using modern AI platforms.
• Design prompts, workflows, and knowledge bases for AI assistants.
• Test, refine, and maintain AI workflows.
• Research emerging AI tools and recommend suitable business applications.
• Document AI solutions and best practices.
• Support internal teams in adopting AI tools effectively.

This role focuses on applying AI to business operations. No software development or AI programming experience is required.

3. Executive & Administrative Support

• Assist the Managing Director with daily administrative and operational matters.
• Coordinate meetings, appointments, and business schedules.
• Prepare reports, presentations, proposals, and business correspondence.
• Follow up on action items and ensure timely execution.
• Support company initiatives and special projects.

4. HR & Recruitment Support

• Coordinate recruitment activities and interview scheduling.
• Communicate with candidates throughout the hiring process.
• Support employee onboarding and offboarding activities.
• Maintain HR records and employment documentation.
• Assist with leave administration, attendance tracking, and HR coordination.

5. Finance Administration

• Prepare invoices and support payment tracking.
• Process reimbursement and expense claims.
• Maintain organised financial records.
• Coordinate administrative matters with the Finance team.
• Assist with procurement and office purchases.

6. Project Coordination

• Coordinate internal projects across multiple departments.
• Monitor project progress and timelines.
• Follow up on outstanding tasks and deliverables.
• Escalate potential issues where necessary.
• Ensure projects remain organised and well documented.

7. Office Administration

• Support the smooth day-to-day operation of the office.
• Coordinate office supplies, equipment, and facilities.
• Liaise with vendors and service providers.
• Assist in organising company meetings and events.
• Perform other administrative duties assigned by management.

Who Should Apply

This opportunity is suitable for professionals looking to build a career in business operations while applying AI to improve the way organisations work.

Candidates from the following backgrounds are encouraged to apply:

• Administration
• Office Management
• Operations
• Customer Service
• Human Resources
• Finance Administration
• Project Coordination
• Executive Assistance
• Business Support
• Mid-career professionals looking to transition into AI-enabled business operations

If you enjoy solving problems, improving processes, and learning new technologies, we would love to hear from you.

What We're Looking For

We are looking for someone who is:

• Highly organised and detail-oriented.
• Proactive with a strong sense of ownership.
• Curious and passionate about continuous learning.
• Comfortable learning and adopting new AI tools independently.
• Able to identify problems and recommend practical solutions.
• Comfortable working in a fast-paced SME environment.
• Able to manage multiple priorities effectively.
• A strong communicator and collaborative team player.
• Professional, trustworthy, and able to handle confidential information with discretion.

Requirements

• Diploma or Degree in any discipline.
• Mid-career switchers are strongly encouraged to apply.
• Fresh graduates with a strong interest in business operations and AI are also welcome.
• Basic familiarity with AI tools such as ChatGPT, Claude, Microsoft Copilot, Gemini, or similar platforms is an advantage.
• Experience with workflow automation tools (such as Microsoft Power Automate, Make, Zapier, or n8n) is a plus but not required.
• Good proficiency in Microsoft Office or Google Workspace.
• Strong written and spoken English.

Learning & Career Growth

At Techzu, we believe continuous learning is essential in today's AI-driven workplace.

Employees are encouraged to continuously upgrade their skills through self-learning, practical application, and company-sponsored training opportunities. You will have the opportunity to apply AI technologies to real business operations while working alongside experienced professionals on meaningful projects.

This role offers excellent exposure across business operations, AI adoption, project coordination, HR, finance administration, and organisational improvement.

Why Join Techzu

Joining Techzu means being part of a company that embraces innovation, continuous improvement, and AI-driven transformation.

You will have the opportunity to:

• Work directly with the Managing Director on strategic business initiatives.
• Gain practical experience implementing AI solutions in real business operations.
• Contribute ideas that improve company productivity and efficiency.
• Build valuable experience across multiple business functions.
• Grow your career within a Software Development and AI Solutions company.

Salary & Benefits

• Salary: S$3,000 - S$3,500 per month
• Annual Performance Bonus
• Medical Benefits
• Company-sponsored professional development and AI learning opportunities
• Exposure to AI tools and workflow automation projects
• Career progression based on performance and business growth